Whilst giving talks on the history of Heffers of Cambridge, I’m reminded that many have memories of the firm. I enjoy sharing stories from the book and hearing anecdotes from members of the audience who were customers, authors, or employees.
Earlier this year, I received a communication from Sandor P. Vaci RIBA, who worked for the architects Austin Smith: Lord, at the time they were transforming Heffers’ Trinity Street premises into the radical new ‘University and General’ bookshop, opened by Lord Butler in 1970.
Sandor is kindly sharing his memories and images from the project, and I’m looking forward to meeting him later this year to hear more. A Hungarian born British architect who has lived in London since the 1956 Revolution, Sandor has many interests including cultural connections and sharing the public space.
He has put together a gallery of Budapest ‘portas’ (doors and doorways), from the city’s historic centre. As he says, the individually designed portas show astonishing variety, exuberance, originality and craftsmanship rarely found in other cities. It’s a lovely collection.
It’s interesting to note Sandor’s observation that the doorways into residential blocks were single entries: all the residents, servants, tradesmen, deliveries and rubbish removals passed through (no back door or tradesman’s entrance for them).
As I start to work on my next social history project, on college service in the twentieth century, I’m prompted to wonder if the college servants used the same entrances as everyone else.
My aim is to explore the notion of ‘service’, in the context of college, university and town communities in Cambridge. As Alex Saunders from the Cambridge Antiquarian Society said to me recently, it’s a huge topic. My husband, Trevor, says it sounds like another doctoral research proposal (my first – and only PhD, was on the topic of community inside higher education).
When opening the door to a new project, I like to begin by contemplating the broader questions and possibilities. For this topic, some of the questions are informed by my own direct experience of working in higher education and of researching the field. Here are a few:
What do we mean by ‘service’, by ‘being in’ service and by ‘being of’ service?
The condition of being a servant; the fact of serving a master?
The condition, station, or occupation of being a servant?
A particular employ; the serving of a certain master or household?
Performance of the duties of a servant; attendance of servants; work done in obedience to and for the benefit of a master?
To do, bear (one) service, to serve, attend on (a master)?
An act of serving; a duty or piece of work done for a master or superior?
An act of helping or benefiting; an instance of beneficial or friendly action; a useful office?
Waiting at table, supply of food; hence, supply of commodities, etc?
Provision (of labour, material appliances, etc.) for the carrying out of some work for which there is a constant public demand?
(with thanks to the OED)
What roles in this context would be classified as ‘college servants’?
Bedder; porter; gyp; butler; waiter; clerk; librarian?
Who is ‘serving’ whom?
Individuals serving individuals?
Individuals serving institutions?
Institutions serving society?
Society serving institutions?
Institutions serving individuals?
Individuals serving individuals?
What is the impact of the changing undergraduate population during the twentieth century?
The demographic and size of the population changed dramatically between 1900 and 2000.
What is the impact of changes in the role of colleges and universities in society during the twentieth century?
A complex and weathered terrain, the sector saw sweeping changes during this period.
A family in service
Like many who were raised in Cambridge, members of my family were ‘in college service’.
My Nanna, Ethel Lily Driver (1914-2006), lived in Christchurch Street and was a ‘bedder’ at Jesus College. Her mother, Lily Ethel Parsons (1895-1952) who lived in Ross Street, is listed on the 1939 Register as a ‘college help’.
My great-grandmother, Henrietta Saunders (1877-1971) who lived in the old dairy in Gold Street, was a ‘bedder’ at Queens College. Her husband, George Saunders (1873-1965) was a ‘general labourer’ who, as the story goes, once stood back to admire his own work on the roof of the Senate House.
Bryan needed the paper that he’d left in his office at Greystone. He took one more look through his briefcase, despite knowing full well that the paper was still on his desk. He could visualize exactly where he had left it, next to the bright yellow desk tidy his colleague, Wendy, had given him for Christmas. Downloading the paper online was pointless – what Bryan really needed were the crucial, yet elusive, notes he had scribbled on a hard copy the day before his departure. He had been away for almost a month now, and was preparing for his third consecutive international keynote. It was no good. Barbara, his wife and veteran Greystone researcher, would just have to go in and retrieve it.
Following his call, Barbara made her way to the Social Science building. Standing in the corridor, she felt light headed and wheezy. She couldn’t decide what was making her feel sick. Perhaps it was the fumes from the emulsion. The breezeblock walls, it seemed, had been liberated from their bleak façade; a façade keenly unobserved by Barbara day in and day out for almost four decades, until now. How white they looked. How bright and clean. Equally, it could be the glue from the newly fitted plush blue carpet showered in tiny gold crest motifs. Soft underfoot and very unlike the brown rush matting that always so neatly soaked up the drips from spent umbrellas on rainy days.
Barbara planned to be quickly in and out but there seemed to be problem with the lock. As she stood there trying not to think about being sick, she tried the key again and then fumbled around in her bag, feeling flustered. She couldn’t believe it wasn’t the right key yet felt compelled to look for another. ‘Damn’, she said to herself, out loud. ‘He really has given me the wrong one’. She put her bag down and phoned Bryan. She’d no idea what time of day it might be at his end.
‘You do have the right key, don’t you?’ asked Bryan.
‘Yes,’ snapped Barbara
‘The one with the blue tab from my spare set’
‘Yes. It doesn’t work,’ said Barbara
‘Have you tried wriggling it?’
‘Yes, of course I’ve tried wriggling it.’
‘You need to push harder. It sticks sometimes.’
‘Bryan, I know how to open a door. The key doesn’t fit.’
‘Well, that’s ridiculous. How are we going to get the bloody paper? I can hardly come back from Brazil. Wait! Wendy will have a key. She’s always got spares.’
Hanging up, Barbara shuffled down the corridor, heading for Wendy’s office. She turned the corner and stopped. Her progress was halted by a clear glass wall painted with three towering white letters which she read out loud, ‘HUB.’
Inside there was a sign hanging from the ceiling, which read: ‘Learning & Teaching Hub: the key to your success.’
Walking through a roped off section which reminded her of the post office but without the queue – there was no-one else around – she reached a pristine counter, behind which sat a smart young girl who welcomed Barbara with a big smile,
‘Hi, how can I help you?’
‘I need to access Bryans’ office and he’s given me the wrong key. There’s a master key. Could I borrow it?’
The girl looked puzzled. ‘No office here. You can see we’re open plan… whose office?’
Barbara glanced back out into the corridor. ‘Out there… second door on the right?’
The girl shook her head.
‘Where’s Wendy? She’ll know what I’m talking about,’ said Barbara
‘Sorry, there’s no one called Wendy working here.’
‘But I really need to get into Bryan’s office.’
Perplexed, the girl called a colleague over and asked her if she knew the whereabouts of a Wendy and also, an office belonging to someone called Bryan.
‘Ah yes,’ said the second woman. ‘Do you mean that rather quaint elderly gentleman who used to pop in and chat with Wendy before she left? He did have an office here but that was cleared out a couple of weeks ago. It’s now the Hub storeroom. There were some old papers but I think they were put in one of the PGR cupboards.’
Barbara, feeling even more flustered and not quite knowing how to react, just wanted to get the paper and leave.
‘Is the PGR room still there?’ She was beginning to wonder.
‘Yes, of course.’
Barbara made her way out of the Hub, beyond what had been Bryan’s office, and stood outside the PGR room. To her frustration, she didn’t have the combination for the keypad.
Back at the Hub she was told that as she wasn’t a postgraduate researcher, she couldn’t have the number. Being the partner of an internationally renowned professor who supervises postgraduate researchers didn’t cut any ice.
‘We are not just ranked in the top; we are in the top 20 ranking’
In writing my PhD thesis on the topic of the idea and experience of academic community, I followed Andrew Sparkes’ less traditional approach and produced three fictional vignettes, aimed a revealing elements of academic life within a fictional setting. All three pieces illustrate the institutional culture of contemporary higher education, or as observed, it’s brutality and crassness. They also illustrate the day-to-day lives of the research participants. Bryan (an emeritus professor) is subject to a surprise move as, in his absence, his office (and his status) is eradicated; Jonathon (an academic leader) introduces a new member of staff to a different way of meeting the team, and the Vice-Chancellor gives an address that is steeped in the language of excellence that pervades the institutional discourse, a language from which there is no escape.
The Vice-Chancellor’s address, given below, is made up from phrases selected from the official corporate narrative of the University of Greystone, the site of the research. The confidence of the institutional discourse is emblematic of the grand narrative that tends to be a strong feature of universities today.
Greystone itself is included as a player in the research, with an articulated position in relation to idea of community. The institution is given a voice by the selection and presentation of corporate documents, including a number of corporate plans. Thirty-one letters from the Vice-Chancellor to all university staff were also analysed. Written in the first person, the letters reveal something about the character of the Vice-Chancellor as a person, through the way in which he chooses to convey his message, his observations and the language he uses. Through them he appears to be speaking directly to the staff and is creating an impression of sharing an almost intimate perspective on what is happening. The (not so) fictional address below, however, is less intimate and evokes what Readings described as the ‘University of Excellence’.
The Vice-Chancellor of Greystone gives an address.
‘Let me state at the outset that it is our leadership that is at the forefront of an outstanding reputation. The major contributions we shall make will undoubtedly be our greatest impact. Our particular strength is that we are well equipped for the pursuit of excellence. We are agenda setting internationally, avowedly ambitious and world-leading due to exceptional strengths that make us world-class. Being among the best with our high-quality, high-achieving and highest standards, which are undeniably of the highest quality and thereby market-leading at a high-level. This high-class and high-impact status must be the highest possible. Our highest ambitions, driven by the highest calibre leadership, enable the highest achievements and therefore the highest possible global influence. Inevitably this highest possible performance from our high performing team ensures a high academic engagement. From such a high base we can gain an edge. Our standards will be ratcheted up, supported by a long and proud history with its international distinction making us excellent in our excellence. This excellent achievement, regarded by all as an exemplar of good practice, is not just exemplary but is regarded as internationally excellent. Being internationally recognised, and being internationally aware, our international significance ensures us the strongest international position. Such international recognition of our extraordinary potential keeps us firmly in the top, in the top flight and on the top tier. And we are not just ranked in the top; we are in the top 20 ranking. Recognised as globally strong, the University excels and we can contribute equally with the best universities in the world. And this enviable reputation delivers an exceptional education, and with excellent research our excellent achievement is second to none. Building on the successes, which put us well within the world top 100, our intellectual power and influence obliges us to play a leading role. Our consistent top-20 ranking is an outstanding contribution, which is ranked in the top quartile. Being successful, inevitably there is public good flowing from what we do. This public good ensures a strong culture and our pioneering work in this area is a powerful combination, and a powerful platform. We are, simply, inspiring and innovative.’
What phrases would you suggest to make this excellent address more excellent?
Heffers & E.M. Forster, libraries, books & a Del Boy moment
As I eagerly anticipate a period of desk research at the Cambridgeshire Collection in the Central Library next week, I recall the times I’ve used libraries in various locations over the years, for a myriad of reasons.
My current project is a social history of the long established Cambridge Heffers Booksellers, Stationers and Printers, to be published this autumn. I’m particularly excited about this due to the family association with the firm, which began with my great-grandfather’s employment as a boy at the end of the nineteenth century.
‘One lad was anything but a bright specimen – practically uneducated and from a miserable home.’ William Heffer helped the lad, ‘by insisting that he should write in a copy book and work out simple sums each night, bringing the results to his employer the next morning. The boy profited by this strange tuition, so much so that he eventually became head assistant in the science department at Petty Cury – no mean achievement.’ (a 1952 biography of William Heffer 1843-1928, by Sidney Heffer, presented to Heffer’s staff, ‘With the Author’s Compliments’)
The ‘boy’ was my great-grandfather, seen here sitting at his desk.
I’m also thoroughly enjoying the research conversations with former employees, customers, authors and academics about their own memories of the firm. I must admit it’s a labour of love.
Do you have a Heffers story you’d be willing to share? If so, please do drop me a line via firstname.lastname@example.org or see the project background on the website –
One service Heffers provided was the valuation of libraries for probate. Heffers also bought libraries to sell through their second-hand and antiquarian department. A family friend, Eve Stafford, who worked for Heffers, recalled the time when the firm valued E.M. Forster’s library after his death in 1970. Not long after, Eve left Heffers to work for King’s, Forster’s college and home for many years.
In my 2014 blog post, ‘Choosing books, living life’, I wrote about the Saturday morning library routine and how I treasured the time with my children at the library.
Where did I hide from those higher education Alan Sugar wannabes, the chequered suited troopers of Enterprise who loudly proclaimed that profit is king?
Where did I find solace for a day as I regained my composure after an absurd contretemps with Trevor?
Neil Gaiman said libraries are about freedom, ‘Freedom to read, freedom of ideas, freedom of communication. They are about education (which is not a process that finishes the day we leave school or university), about entertainment, about making safe spaces, and about access to information.’
For me, the appeal of the library most definitely has an affective dimension; an emotional attachment that doesn’t exist for some of the other places I may have retreated to in troubled times such as cafés, hotel lobbies, sports centres, galleries and museums. I guess museums come the closest. Museum artefacts, like books, bring different worlds and perspectives to bear on the problem I’m grappling with. Like the books, I don’t have to examine them intently to seek the answers. I just know they’re there, giving the long view informed by lives that have been lived over tens, hundreds, thousands of years. They remind me that I’m not the first to face this problem (whatever it is), nor will I be the last.
Perhaps that’s why I’ve been an inveterate reader and keeper of biographies and memoires. I feel the presence of the lives I’ve observed through other people’s interpretations; people such as Iris Murdoch, D.H. Lawrence, Frida Kahlo, Tony Judt, Jennie Lee, Ada Lovelace, Lorna Sage, Zelda Fitzgerald, John Lennon, Augustus John, Vincent Van Gogh, Bernard Shaw, The Brontes, Elizabeth I, Thomas Hardy, Karl Marx, Elizabeth of York, Ottoline Morrell and Virginia Woolf. I sometimes look at the volumes and reflect on the years lived though it’s not always a conscious thing. Similarly, living in our five hundred year old home, I feel reassured that many others have lived here, and have faced and overcome their own challenges, whatever they may have been.
In ‘The Comfort of Things’, Daniel Miller says relationships ‘flow constantly’ between persons and things. His extraordinarily moving portrait of thirty households in a street in modern London, focusing on our relationship with material things, reveals the centrality of stuff in our lives and what it means for our relationships with people (Miller, 2008). Like my Great Aunt Winifred Anstee (another family member who worked at Heffers) I’m very attached to my books. Hunter Davies said we are a people divided between those who accumulate and those who chuck out. Like Aunty Win, I’m in the former camp. As a child I loved to browse through her overflowing bookcase. I later learned that she had purchased the bookcase for 5 shillings from Heffers when they made the move from Petty Cury to Trinity Street in 1970, and I’m pleased to say that it is still in the family.
I did have a spell working in a library, though it wasn’t in the role I had dreamed of as a teenager. A history fanatic at fourteen, besides wanting to meet Mary Queen of Scots, I wanted to be an archivist. Instead, I worked as the Senior Housing Adviser at Norwich Advice Services in the ‘90s when it was located in the old Norwich subscription library on Guildhall Hill. I recall two memorable days; first, when I heard the news that Margaret Thatcher had resigned in November 1990, and second, when I became trapped in an interview room by a highly disturbed client for two uncomfortable and alarming hours. The building is now a restaurant.
The most significant event in the history of libraries in Norwich (and perhaps in the UK) was when the central library burned down on 1st August 1994. My (first marriage) wedding anniversary, as it happens. I recall watching the news with horror and fully understanding Councillor Brenda Ferris’ distress as she stood in front of the smouldering pile of bricks and pages – a very real Farenheit 451.
I recently visited a friend who gave her address as, ‘The Old Library’. I was delighted to find a stunning and stylish home, still full of books and a most fitting abode for an inspirational, intelligent and incredibly well read woman, writing up her National Trust funded PhD on the history of adult education at Attingham Hall in Shropshire. My own library at home (not the genuine article like Sharon’s), expanded significantly in 2012 when Trevor and I joyfully conjoined our lives, along with our not insignificant book collections. Is there such a thing as a marriage of libraries? Our small publishing venture, Gottahavebooks is certainly an expression of our shared love of books and of social history. And now my pile of postdoc reading material is getting out of hand as I buy and borrow publications that I had wanted to read for years but dared not for fear of neglecting the doctoral thesis.
We can’t all afford to buy the books we read, and we may not want to anyway. Joining a library gives us access to books and so much more. Being a member of a library also entails certain responsibilities. If you don’t follow the rules there are sanctions. Trevor says it’s about having a sense of order and discipline. He says whilst you don’t have to be a member to use the facilities, one should, for example, be quiet. I do get that. However, my children enjoyed the ‘Dick and Dom in ad Bungalow show’ in the mid-2000s, which featured a game called ‘Bogies’. Celebrities took part and I recall Carol Vorderman shouting out ‘bogies!’ possibly in Cambridge University Library (though I may be wrong). It broke the rules and it was funny.
I’ve had my own entertaining library moments. More embarrassing than funny at the time, my backpack was once so overloaded with library books that I fell backwards whilst making polite conversation with one of my college lecturers outside the library at Norwich City College. I went down gracefully, landing on my back, feeling grateful that the books cushioned my fall. The incident, which now makes me smile, reminds me of Del Boy’s famous fall.
Confident, not corporate: the way to a ‘no corrections’ PhD
We’ve all had that recurring fantasy, the one where the examiners pronounce that we have passed the viva with ‘no corrections’. In my case, I was convinced that it would remain just that, pure fantasy. Then, on 27th November 2015, it became a reality. I had passed with ‘no corrections’.
I couldn’t believe it and my examiners said, ‘what did you expect?’ A few days later I received their formal report which stated,
‘The thesis was very impressive and was well-defended. Both theory and methodology were well-developed and clearly explained and justified’
It wasn’t a dream. I thought my responses during the viva could have been more specific. Also, I was rather taken aback with the first question which was, ‘what motivated you to do the PhD?’ I had rehearsed the presentation of a summary of my thesis but not an account of why I did it. On reflection it seems an obvious question to ask, as I hadn’t gone the normal route. I started the PhD in my forties whilst working full-time and it was not funded. I had, however, lived with it for so long that I’m still, even now, adjusting to the idea of living without it.
In a previous blog post on, ’15 lessons from doing doctoral research’, I reflected on some aspects of the doctoral experience. The final stage of my doctoral journey involved preparing for the viva, and this is what I did.
I read, and re-read the thesis.
I marked up the typos (n14). (I had decided not to ask Trevor, my husband, to proof read before the submission because he was under a great deal of pressure at the time with two major commissions. I did make an enquiry with a professional proof reading service and received a response stating that ‘proof reading is not a ‘cheap’ exercise when undertaken properly, and it is important to ascertain that your budget is in line with likely costs.’ Whilst appreciating the point, I decided to go it alone).
I wrote forty pages of notes on the following:
The conclusions of my research and how my findings fit in with or contradict the rest of the literature in the field
A sketch of the thesis, a summary of the eight chapters and eight appendices.
What my work tells us that we did not know before, and implications for the future development of the field
How the topic was framed, my reasons for using reflexive sociology and my specific take on my chosen theoretical framework
The practical and ethical difficulties encountered in conducting the research
Concerns about representativeness and how the data may or may not appropriately relate to the theoretical concepts and measure what is actually going on
The additional techniques and data I would like to have used and why I didn’t use them
Making such extensive notes was like revising for a major examination. The fact that I was revising my own work, words I had so diligently crafted, didn’t stop the fear of having my mind go blank. How on earth am I going to remember it all in the final interrogation? If I took all my notes and my annotated thesis into the viva, perhaps they would act as a reminder. (Yes, I did take them in. I laid them out neatly on the table in front of me. I pointed to the notes a few times and opened the thesis once).
I had two mock vivas, the first with a brave and kind colleague from Cambridge, and the second with both supervisors. I hadn’t prepared sufficiently for the first and it (inevitably) ended in tears; I was annoyed with myself more than anything. The second was fine and gave me some useful pointers that I hadn’t previously considered such as reconciling the difference between a constructivist and structural reading, the longitudinal dimension of the research encounter, and why it is not a case study but still makes sense in an institutional context.
I wrote and practiced a short presentation under the heading of, ‘Please provide a summary of your thesis, describe its rationale and what you consider to be its main aims, key findings and contributions to knowledge’. I tested this out on colleagues at a research meeting where I handed out copies of my research poster and an explanation of the ‘Infinity Model of Academic Community’. They responded with constructive questions and I felt encouraged.
I researched papers written by my examiners and looked for similarities in their arguments to mine. Gewirtz had declared that collectively, as sociologists, we need to be more ethically reflexive (Gewirtz & Cribb 2006) and Stronach, on professionalism, had emphasised the need for a theory of tension; tension between ‘economies of performance’ and ‘ecologies of practice’ (Stronach et al 2002 – online 2010). Stronach et al had called for a ‘more fissiparous employment that will keep tensions in movement’; their metaphor for professionalism (‘pulse’ rather than ‘push’) chimed with something one of my supervisors had said about envisaging my Infinity Model of Academic Community as pulsating.
I looked up recent publications on my topic. (I used to eagerly trawl the SRHE Research Into Higher Education Abstracts as a way of catching up on the latest literature. However, as I prepared for my final submission, I found that I couldn’t open the June edition for fear of finding something that would somehow crush the whole argument of my thesis. When I did finally look, I found a particularly interesting paper on ‘sense of community’ in academic communities of practice. It seemed fortuitous more than anything).
I booked a short holiday in Suffolk with Trevor, who accompanied me to UEA on the day of the viva and spent a happy hour or so at the Sainsbury Centre’s Alphonse Mucha exhibition as I underwent the examination.
At the School, when I came out to await the final verdict, a kind colleague handed me a slice of cake, declaring it was just what I needed. Within two minutes I had been called back in and I had to leave the cake outside. After congratulations and hugs from the panel members, I rushed over to find Trevor, as I wanted him to be the first to hear the news. I then phoned my children and my parents. Afterwards Trevor and I drove to Suffolk and spent an enjoyable but tiring three days visiting more galleries and museums, (not so) gently floating back down to earth.
Finally, in wanting to appear (and feel) more confident than corporate, I chose to wear my red patent leather DMs with a gorgeous mini-skirt my daughter, Phoebe, found for me in Top Shop.
Blue hair, green jacket, multi-coloured skirt and red boots.
What did you, or what will you… wear to YOUR VIVA?
Gewirtz, S, & Cribb, A 2006, ‘What to do about values in social research: The case for ethical reflexivity in the sociology of education’, British Journal Of Sociology Of Education, 27, 2, pp. 141-155
Ian Stronach , Brian Corbin , Olwen McNamara , Sheila Stark & Tony Warne (2002) Towards an uncertain politics of professionalism: teacher and nurse identities in flux, Journal of Education Policy, 17:1, 109-138
Having submitted my PhD thesis on 28th July, I planned to take a well-earned break. Much as I love writing, the marathon effort involved in completing a 100,000-word thesis was exhausting and I needed to re-charge my batteries. As it turned out, I didn’t actually get that break, for reasons explained below, and I’m now preparing for my viva, scheduled for 27th November.
A good way to begin that prep, I thought, was to read the thesis. My first reaction on picking up this weighty tome was to wonder who had written it. It looks far too good for someone who failed the 11plus back in ’72 and who always had to work doubly hard to make the grade. But then, it’s surprising how good a script can look when printed and bound. It can still, of course, be crap.
No matter (I tell myself). My enthusiasm for the topic was quickly rekindled, boosted by a recent positive exchange with the Senior Commissioning Editor of Palgrave Macmillan about a possible book publication based on the thesis. I had already decided that I wanted to make a statement with my research and a book seems the ideal way to do it. All well and good but now I must press the pause button on the book plans and focus on the prep for November.
If I want to make a statement (in whatever format), I must demonstrate that I have something original to say. It may be useful, therefore, to consider the notion of originality, as in ‘original contribution to knowledge’, the doctoral requisite that strikes fear into the hearts (and minds) of all postgraduate researchers as they lurch or limp towards the final hurdle. It is of course sensible to check what is stipulated in the guidelines for examiners (don’t want to trip up by not understanding the question). The University of East Anglia requires,
‘the discovery of new knowledge, the connection of previously unrelated facts, the development of a new theory or the revision of older views.’ (Guidelines for Examiners)
Dunleavy, who imparts indispensible advice on doing doctoral research, stresses the importance of grounding your originality in your research. He warns against, ‘value-added’ artificiality and observes that coining new concepts or terminology that are not really needed is not being genuinely original. (Dunleavy 2003 p110)
In my own case, I declare that my newly devised ‘Infinity Model’ of academic community provides a cohesive framework for critically appraising academic community, by balancing extrinsic (value) and intrinsic (values) elements, taking us beyond the notion in its most limited form (the form that is dominant today).
In order to avoid an accusation of artificiality, or to be ready with a convincing repost if I do stand accused, I must explain my approach to constructing the research object (the idea and experience of academic community) and to engaging with the literature and the data. Doing so in a way that clearly demonstrates how the act of construction was necessary (it was a problem that needed addressing) and how it has brought about new knowledge. At the very least, I plan to demonstrate that I’ve made a connection between ‘previously unrelated facts’ about the topic.
Dunleavy believes that originality is a cumulative achievement, that new ideas,
‘most often reflect the patient accumulation of layers of small insights and intuitions that only taken together allow an alternative view of a problem to crystallise.’ (Dunleavy 2003 p40)
Whilst many of those layers are set out in a fine-grained analysis, no thesis can truly impart the extent and depth of the incremental cognitive activity that doctoral research entails; how, as a researcher (and a human being), you never totally switch off the cogitation, no matter what you’re doing or how long it takes (nearly seven years, part-time in my case). Perhaps the viva is an opportunity to communicate some of that as a way of demonstrating originality. However, best not to bleat about the protraction. And it wasn’t really that bad. Tony Judt, in his exquisite memoir, ‘The Memory Chalet’, describes how he did much of his doctoral reading whilst working in the kitchens at the Blue Boar Hotel in Cambridge,
‘Once mastered, short-order cooking does more than allow for the life of the mind; it facilitates it.’ (Judt p133)
I can’t imagine the mundane travails of doing doctoral research would be of any interest to the examiners. It comes with the territory.
I mentioned that I didn’t take a break after submitting the thesis. Instead, I went about setting up our new small publishing venture called ‘Gottahavebooks’, including pre-selling our first publication and assisting Trevor with preparing a 124,000 word manuscript for press. The publication is a compilation of first-hand accounts of ‘60s Rolling Stones concerts, told in the words of those who were there, gathered by Richard Houghton. It’s a great read. The stories are original and the book contains previously unpublished images of the band. By bringing the fans accounts together in this format, Richard has helped to shed a new light on the social history of the period, on the Rolling Stones and on the fans themselves.
This in itself is new knowledge but it is different from the sort of knowledge created through doctoral research. For example, Dunleavy tells us to focus on ‘added value’, to keep a critical eye on the extent to which you have transformed or enhanced or differentiated the starting materials of your analysis (Dunleavy 2003 p31).
Whilst the fans’ accounts may be viewed as starting (or primary) materials and whilst they’ve been through a transcription, editorial and publishing process, they’ve not been analysed or interpreted – not in an academic sense. That wasn’t the intention. As I understand it, Richard’s intention was to retain as much as possible the authenticity of the fans’ voices. I too, in my research, wanted authenticity; the title of my thesis is, ‘The academy and community: seeking authentic voices inside higher education’. But the similarity ends there.
The accounts that I had gathered through conversations and focus groups with academics were also transcribed but then subject to a detailed and extensive heuristic analysis. The object of my research (the idea and experience of community) is interpreted and (re)constructed in a way that blends its disparate elements, as revealed through the research itself. The approach to my analysis is briefly explained in my blog post published 28th February 2015 –
Dunleavy says that doing genuinely new theory at PhD level is now very difficult in all of the humanities and social science disciplines,
‘The large empty spaces and opportunities for making major intellectual advances available earlier on have tended to be colonized.’ (Dunleavy 2003 p38) He says,
‘being original in the modern social sciences and humanities is rarely about coming up with an entirely new way of looking at things… it is mostly a more moderate activity… originality involves encountering an established idea or viewpoint or method in one part of your discipline (or in a neighbouring discipline) and then taking that idea for a walk and putting it down somewhere else, applying it in a different context or for a different purpose.’ (Dunleavy 2003 p40)
It is true that much has been written on the topic of academic community. The tone of that literature implies a sense of something that may have been lost but is on the brink of being found, if only we knew where to look. That’s where the contribution of my thesis comes into play, by setting out where to look and by developing a framework that helps us to do so; a framework that leads to a fresh insight and a new model. Yes, I have utilised established constructs, such as the infinity symbol, for the purpose of describing and understanding the relations of the homology that is the idea and experience of academic community. The model is an outcome of the research and it is to be taken forward. It has significant potential as a conceptual framework for exploring, through research and through dialogue, the conditions that create, define, sustain or destroy community inside the academy.
This is the key message for my examiners.
Does it sound convincing?
Dunleavy, P (2003) Authoring a PhD: How to Plan, Draft, Write and Finish a Doctoral Thesis or Dissertation Palgrave Macmillan
I have precious little time for new writing this month as I put the final touches to my doctoral thesis, which goes to print in mid-July (hooray!). One of the appendices is the poster that I presented at the Society for Research into Higher Education (SRHE) Annual Conference in 2012. I recall it was enormous fun working with Trevor Bounford on the poster design. Trevor, a talented designer and illustrator, ably captured my ideas and ‘cut-out’ tea-party concept in his drawings. The text in the poster is from the research data, not my words but those of the research participants. It was also fun presenting the poster at the SRHE Conference, especially with the design being a little out of the ordinary. As well as A4 handouts of the poster, I gave out postcards printed with a design on the front, based on the poster content, and an explanation of my methodology on the reverse.
You can see the postcard and download the full poster as a pdf via this website using the link below –
In July, Trevor Bounford and I will be joining friends and colleagues at Old Hampstead Town Hall to celebrate the long and extraordinary life of the late Bruce Robertson, co-founder of the Diagram Group, or Diagram Visual Information Ltd. In recent years, we had the privilege of spending a number of convivial evenings with Bruce and his wife, Pat, at their favourite restaurant, Pasta Plus, near Euston Station in London. I loved to hear their stories about Sunderland Art School where they met, Bruce’s time at the Royal College of Art, the early Diagram years and trips to the Frankfurt Book Fair. I could easily picture in my mind’s eye, a much younger Bruce and Trevor working together at the studio in Soho. We were thrilled when Bruce and Pat made it all the way to Gransden for our wedding bash in 2013, despite Bruce’s many health problems – it meant a great deal to have their blessing.
One of the stories was about the founding of the Diagram Group Prize for Oddest Book Title of the Year at the Frankfurt Book Fair, now known as the Bookseller/Diagram Prize. According to Bruce, the prize was originally Trevor’s idea. In 1977 Trevor suggested the Diagram crew look for seemingly bizarre, yet serious, book titles as a part of their book fair routine – scouting for possible publication projects. How do you stop yourself from becoming ‘book blind’? You look for weird titles – odd by accident, not by design.
The first winner, in 1978, was in fact, an academic publication, ‘Proceedings of the Second International Workshop on Nude Mice’ published by the University of Tokyo Press. Of course, to biologists, this title may not appear odd at all but to the outsider… nude mice? Really?
Still running after almost forty years, here are some of the recent winners of the Prize:
2010 Managing a Dental Practice: The Genghis Khan Way by Michael R. Young. A how-to guide on managing a dental practice, published by Radcliffe.
2011 Cooking with Poo by Saiyuud Diwong. A Thai cookbook published by Urban Neighbours of Hope.
2012 Goblinproofing One’s Chicken Coop by Bakeley Reginal. A guide to banishing fairies from your home published by Conari Press.
2013 How to Poo on a Date by Mats & Enzo. The ‘lovers’ guide to toilet etiquette published by Prion Press.
2014 Strangers Have the Best Candy by Margaret Meps Stiletto. A self-published travelogue published by Choose Art.
In 2013, Bruce donated the Diagram Group archive to the University for the Creative Arts, and it is now being used for teaching and research. In November 2014, Dr Sue Perks and Rebekah Taylor from UCA gave a fascinating a talk about the archive which, for me, illuminated the socio-political context in which the Group operated, and the extent to which their body of work contributed to the democratisation of information about everyday things, predominately in pre-internet times. Personally, I’d love to explore this further, if ever I get the time after finishing the PhD.
Meanwhile, the Diagram Prize concept got me thinking. Not about academic publication titles but about those of public lectures given by academics.
Have you ever given a public lecture and employed a quirky turn of phrase to elicit interest?
Did it attract the right sort of interest?
Or have you ever come across or used a title that prompted an unexpected reaction or audience?
If so, please do share. There’s no prize offered – let’s have a show and tell.
As a child in the 1960s, I had to undergo regular visits to the optician. I didn’t mind so much having to go. It was a chance to skip school, sit in Dipple and Conway’s snug little waiting room and read Rupert the Bear annuals. In thinking about the approach to reading and interpreting the data in my doctoral research, I was reminded of those visits. Just like in the eye examination, my visual acuity was being tested – how could I clearly see the data?
Using the concept of the lens, I created a coding framework based on the inductive process I had thus far conducted via the literature review and an initial thematic data analysis. The framework in fact comprised a series of eight lenses through which I read the data. Whilst it was not my intention to be overly prescriptive or sociologically reductive, using the framework as a reading tool enabled me to think at a deeper, more heuristic level, about what I was seeing in the context of the research questions.
I read the data (all 169,000 words) manually, through each lens in turn, using five different refractions, which allowed me to consider the specific research questions from different angles. Using the coding framework as a heuristic tool, informed by both an inductive and deductive process, enabled me to be more systematic. It also enabled me to remain connected to the theory. This is where the theory and data, never far apart, began to move closer together for the final analysis. The discipline of employing the refractions reminded me of having to wear the plastic blue NHS spectacles as child with a fabric plaster stuck over one of the lenses for whole weeks at a time, just to get my lazy eye to work that much harder – now that, I did mind!
Perhaps I should explain why I conducted a manual, in vivo analysis instead of using computer software. I attended a training course quite early on in the research, on the NVivo programme and immediately became concerned about the possibility of the data becoming subservient in some way to the software. It all seemed to be very process-driven – although I do acknowledge the plea, what is data analysis, if not a process? However, I was also concerned about the possibility of becoming distanced from the data, and losing the voice of the participants in a noise of nodes. I didn’t want to become detached from meaning and context. This is why I decided, therefore, to continue with a manual analysis. Sometimes a practical, hands on approach, can be the most productive, even if it does take a little longer… OK, a lot longer!
Through the coding and analysis, I attempted to make possible biases less opaque and to problematise structuring influences, which included my own inside experience and relationship with both the research topic and the research participants. I was once again reminded of those visits to the optician; this time in the consulting room, sitting in a high leather chair with my legs dangling, wearing heavy metal frames into which the nice optician slotted different lenses as I attempted to read the letters off the Snellen chart hanging on the wall at the far end of the room. The danger, as always, was the temptation to recall the sequence of letters from previous visits. I had to concentrate really hard on seeing it all as though I had never seen it before and yet still be able to recognise what I was looking at. As with re-reading the research data through the final, fine-grained analysis, I needed to see it all afresh and not make assumptions or rush to conclusions.
In applying this heuristic approach, I’m ultimately blending my existing practical knowledge of the research topic as an insider researcher, and my newly formed scholarly knowledge gained by doing the research itself. This is where I’m at right now, as I draw the picture into sharp focus and approach the task of writing the final chapter of my thesis.
It had been a trying few days for Ruth, a newly arrived lecturer at Greystone. She felt disconnected, almost cut off, despite having received a thorough induction from the administrators in the local support office and a five page checklist of departmental directives which seemed to cover every conceivable aspect of campus life. And that was only a part of it. After a campus orientation tour and yet more briefings on this, that and the other, Ruth was finally issued with a gleaming campus card. Now a fully signed-up member of the university, she had access to the hallowed ground that was the staff car park, just as long as she made it to work by nine every morning – before all the spaces had gone. Reeling after this most thorough initiation, Ruth still felt somehow lonely. She was dying to meet her teaching colleagues and wanted to get on with the teaching. She was also by now quite frankly desperate for a conversation about something more stimulating than first aid kits and fire drills.
The design of the arts building where Ruth had her office seemed to make things worse. When she first saw the rows of closed heavy oak doors along both sides of the narrow and dingy breeze block corridor, it crossed her mind that the place could easily be mistaken for a monastery, or a prison. She even asked herself,
‘Who occupies these cells, saints or sinners?’
For Ruth it felt like a more like prison. Confined to her cramped office behind one of those doors with barely enough room for a single desk, she found herself wondering where everyone was and how she could meet them.
Just that morning as Ruth was unlocking her office she heard a door open at the other end of the corridor. She turned quickly, ready to give a smile and at least wave good morning but to her disappointment, no one materialised and the door closed almost instantly.
Not to worry, she thought. This morning’s meeting will change all that. Ruth had received an invitation by email from her new academic director, Jonathon to a ‘scheduled conversation’ about the course she would be teaching. After locating his door, she knocked gingerly and heard a gentle voice,
On the other side Ruth found Jonathon sitting in a comfortable room with a desk, a meeting table with four chairs and a large window which overlooked the walkway, a long concrete pathway which zigzagged through the centre of the campus.
Across the room Jonathon was smiling.
‘Hi Ruth, welcome to Greystone. Glad you managed to locate my room. I know it isn’t easy for the uninitiated. I hope you’re settling in OK.’
Thinking but not dare saying, ‘I’d hardly describe myself as that’, Ruth enthusiastically greeted Jonathon and blurted out how she keen she was to meet the team.
‘It will be nice to finally meet everyone,’ she repeated.
‘Ah yes’, he replied, and looking at this watch he added, ‘but it’s not quite time… coffee?’
Reaching up to a compact coffee maker tucked neatly on top of his filing cabinet, Jonathon asked,
‘What will it be, Cappuccino, Latte or Americano?’
Ruth imagined she might be in Costa, a brand seen on almost every campus. Not wanting to give the impression that having a barista for a boss was anything out of ordinary, she opted for her usual – an Americano. Jonathon happily obliged and poured it into a paper cup.
‘You’ll need a lid when we go out.’ He said. ‘I have some here.’
‘Onto the walkway… to meet the team. We’ve just a minute and then we’d better go down.’
‘On the walkway? I thought we might be meeting them in the staff room. You know, at coffee time.’
‘Oh we don’t have a staff room any more. And coffee time was stopped last year as part of the ‘Use or Lose’ Campaign. The school office did an audit. Something about the number of ideas for successful research grant applications and stuff like that, and then declared we didn’t need coffee time. In my opinion, use or lose doesn’t come into it. We were using it. I don’t think they realised just how much business is done over coffee. So we’ve had to find an alternative way to meet.’
‘What happens now then?’ asked Ruth.
‘We make our own coffee and meet on the walkway between 10 and 10.30 every day. It’s a bit random as you can often get what feels like the whole university wandering up and down. It gets really crowded out there. They must’ve shut down coffee time in all the schools. At least when we had it in 0.23 you knew who you’d be seeing.’ He paused. ‘Didn’t they cover this in your induction?’
‘I thought they covered pretty much everything. Seems not.’
Jonathon handed her a lid.
A moment later, he led Ruth down to the walkway. She wondered what exactly was going to happen. They stood in the walkway at the school entrance and waited. At first, there was hardly anyone around. Gradually people began to emerge from the various school entrances. Most were holding coffee cups, along with notebooks and iPads. Some were holding up sheets of paper with names written on them as if they were meeting someone at an airport.
After three for four minutes, people were milling around along the whole length of the walkway, in eager conversation. It gave Ruth the impression of exercise time in a prison yard.
With a shout of ‘Follow me!’ Jonathon started moving towards the top end of the walkway.
So, thought Ruth, this is how we meet the team.
Do you still commune for ‘coffee time’ at your university?