Our friend Gwyn recently shared his 2020 reading list on Facebook, having scored each book out of five. He mentioned having received the gift of a Heffers of Cambridge book subscription, a bespoke service whereby the bookshop sends a title to the recipient each month. Over the year, Gwyn read those and many more. Perhaps unsurprisingly, subscription services have become popular during periods of lockdown. It’s interesting to see what others read and I enjoy the various social media posts on people’s favourite books, as well as the book club exchanges. For one year only – 2019 – I compiled monthly collages of the books I read, and in August that year, I wrote a post about my book harvest.
For Christmas 2020, we were delighted to receive a Box of Stories, from Trevor’s eldest, Ellie, who clearly understands our love of reading. It’s a subscription club and as they say on their website, every time you open a box, you will discover an author or a book you might not have otherwise come across or selected. A percentage of their profits go to charities working for literacy.
I had already read one of the selection, The Rapture by Claire McGlasson, rightly described by The Guardian as a clever fact-based debut about The Panacea Society in Bedford. Trevor and I attended a launch event at the St Neots Library, organised by Jacqui, the manager of Waterstones, St Neots. After Claire’s intriguing talk, I bought a copy of her novel and went over to where she was sitting, in order to get it signed. As I waited to attract her attention, another member of the audience decided to form a queue from the other side. After a minute or so, Claire looked up, saw me, and assumed I was trying to push in front of the (by now) lengthy line of eager fans. She asked if they would mind her signing my copy first, and they said it was fine, lending weight to the false impression that I had not been there first. Such incidents come back to haunt you.
Solace in books
I’ve always found great solace in books and concluded in recent years that reading, rather than counselling, may guide me out of the emotional torture chamber that my mind had become (needless to say, this had not been brought about by the book signing mishap). For many of us, reading is a form of therapy. In her novel, Possession, AS Byatt describes ‘personal’ readings that ‘snatch’ for personal meanings, and I’m drawn to those lines of life that, as she says, describe the indescribable, taking us out of time and towards not blindness but understanding.
The practice of bibliotherapy has a long history, although the term was not coined until 1916, by the North American Unitarian Minister, Samuel McChord Crothers. The author Ann Cleeves, who created the fictional Northumberland detective, Vera Stanhope, once worked for Kirklees Libraries in West Yorkshire, where the Chief Librarian established a bibliotherapy project, attaching three part-time ‘therapists’ to GP practices who prescribed books. Apparently, literature can relieve chronic pain and dementia. According to the Oxford English Dictionary, bibliotherapy is, ‘The use of reading matter for therapeutic purposes in the treatment of nervous disorders.’ I needed to open what the author, Penelope Lively, called that, ‘medicine chest of works.’ I needed to self-medicate.
Although by this time I was using a Kindle, I was not inclined towards an exclusively digital bookish experience and would put the device to one side and employ various ways and means to replenish my supply of solid, hold-in-your-hand-put-on-your-shelf books, with varying degrees of success. Initially, my strategy was aimless; going with the hype, whatever wins the prizes; making a list and playing ‘pin the book’; waiting for a sunny day and grabbing the book on the shelf with a yellow spine, or a sombre day and going for blue; searching the bookshelves of friends in the expectation of a loan that, frankly, would never be returned; picking up books left behind in cafés.
For some months in 2019, I attended a book club in a gastro pub. With each session I grew more exasperated with our club leader who juggled the scoffing and scrolling when searching for reviews on her mobile phone, but it was worth it. As I re-read William Golding’s Lord of the Flies for this club, I was struck by Ralph’s comforting daydream of his bedtime routine at home, where this seemingly civilised boy could reach up and touch his beloved dog-eared books, and for a brief moment, everything was all right.
Margaret Fuller Ossoli, North America’s first full-time book reviewer (and the first woman permitted to use Harvard’s library), saw books as, ‘a medium for viewing all humanity’.
Over a century later, in 1968, when the late Lithuanian scholar and human rights activist, Irena Veisaitė, encountered an American bookstore for the first time, she realised how much the Soviet government had stolen from her, by making books so inaccessible in her home country. As she would say, “All of those books and the ideas collected in them belonged to me too!”
Never imagining what it must have been like to have been so deprived, I have always taken my access to books for granted. Reading defined my universe and helped me to grow. The author, Virginia Woolf, who believed that we all learn with feeling, said that after the dust of reading has settled, we must open our minds to a fast flocking of innumerable impressions.
Through reading, I would gain greater insight into the human condition and find a way of unlocking my own emotional truth and through reading, I would learn to accept what I could not change.
In a previous post on ‘Mazes, opium and publishing deals’, I noted that anyone who wanted Heffers of Cambridge to publish their book had to be interviewed by ‘Mr Heffer’ – most likely ‘Mr Ernest’ or his son, ‘Mr Reuben’. By the early twentieth century, Heffers of Cambridge, the bookseller, stationer, printer and publisher was, ‘known all over the world’.
The author and self-proclaimed mystic, Aelfrida Tillyard, described by her biographer Sheila Mann as a ‘forgotten 20th Century writer’, appeared to have had a good working relationship with Mr Ernest (son of the firm’s founder, William Heffer). Heffers published seven of her titles between 1910 and 1926.
Cambridge born, Aelfrida (1883-1959) was the daughter of nonconformists, Alfred and Catharine Tillyard. Alfred was editor of the Cambridge Independent Press and Catharine, a staunch advocate for women’s higher education (Antony Carpen writes about Catharine in his ‘Lost Cambridge’ blog).
The relevant volume of the Heffer publishing diaries is unfortunately missing and I cannot ascertain the exact contractual terms between the firm and Tillyard. I can, however, piece together a cameo that reveals yet another aspect to the fascinating history of Heffers.
The Tillyard titles published by Heffers are:
To Malise and other poems (1910) 2s 6d Cambridge Poets 1900-1913: An Anthology: chosen by Aelfrida Tillyard (1913) 5s Bammie’s Book (1915) The Garden and the Fire (1916) 2s 6d The Making of a Mystic (1917) 2s 6d Verses for Alethea (1920) Agnes E. Slack: two hundred thousand miles travel for temperance in four continents (1926) 7s 6d and 3s 6d
To Malise and other poems
To Malise was published by subscription and, as Mann reports, we do not know if Tillyard covered her costs. The poems contained in the volume are intensely personal, detailing her husband Constantine’s courtship of her and the early years of their marriage. Mann describes Tillyard’s dedication, ‘À toi’, and inscription, ‘to my perfectly beloved husband’ as simultaneously fulsome, truthful and duplicitous. The poems revealed Tillyard’s misery and desperation for freedom from the marriage, in contrast to her professed happiness at the time; ‘I wonder if I shall ever be quite as happy again’. Anyone with the slightest inclination of Tillyard’s true feelings about her marriage would have understood, as Constantine must have done, the significance of this humiliating publication. Was Ernest Heffer aware of the situation? It is unlikely. Whilst we cannot know what Tillyard said in the ‘interview’ with her prospective publisher, we can surmise that her case for publication would have focussed upon the higher themes and her potential sales appeal as an author – she did once describe herself as, ‘better than Christina Rossetti’.
It is not surprising that the relationship between Tillyard and Constantine Cleanthes Graham continued to deteriorate. Later, in November 1917, she writes in her diary:
‘I tried not to be hurt that he was so completely indifferent to my interests & pursuits, and, incidentally, extremely rude to me over my opinions… but it is difficult not to feel chilled when one’s husband says “I do not think thy opinion is worth having.”’
‘This morning he asked me whether I expected to make any money out of my books. I answered no, not a penny. And then he suggested my doing some war work & hinted that he thought I was wasting my time.’
They divorced in 1921.
Cambridge Poets 1900-1913
Mann describes the excitement stirred up by Sir Arthur Quiller-Couch’s 1913 lectures, especially his call for Cambridge to ‘take the lead in English poetry once more’ (having recently edited the 1912 Oxford Book of Victorian Verse). Tillyard was prompted to call on Quiller-Couch (known as ‘Q’) by appointment at Jesus College, armed with a proposal for a ‘scheme of Cambridge poets’. He approved her proposal and even agreed to pen an introduction. Tillyard reported in her diary that upon leaving ‘Q’, she ‘raced to Heffers and told [her] victory’. She also reported that she and ‘Young Heffer’ began to make plans. Presumably, she is distinguishing between Heffer senior (Ernest’s father, William) and Heffer junior (Ernest himself), seeing that Ernest was eight years older than Tillyard.
In writing about the production of the resulting publication, Cambridge Poets 1900-1913: An Anthology: chosen by Aelfrida Tillyard, Mann acknowledges Ernest Heffer’s greater knowledge of the world of publishing. He would have been aware of a forthcoming title, Oxford Poetry 1910-13, and he suggested that Tillyard include poetry written by Cambridge poets between 1900 and 1913. I wonder what Ernest would have made of the Birmingham Daily Post review in which the paper, ‘contemplated with considerable astonishment, but little admiration’, the inclusion of twenty pages of poetry written by the occultist Aleister Crowley. Mann sees this as an early indication of Crowley’s influence on Tillyard, partly because his poems had most likely been written before 1900 (he was at Trinity College, Cambridge from 1895-1898) and therefore did not fit her stated selection criteria. Those who are intrigued by the story of Tillyard’s relationship with ‘Crowley and Crowleyism’, and his Ceremonial Magic, will find a comprehensive account in Mann’s biography.
For details about negotiations between the author and publisher for the publication of this anthology, we just have Tillyard’s personal diary to go on and she was clearly excited about the book. She must have felt it to be a positive omen when Heffers agreed to bear all the expenses and divide the profits with her. Ernest also sought an independent opinion on the book from Maynard Keynes prior to drawing up a contract, but this was not forthcoming and he settled instead for ‘Q’s blessing’.
By 1913, Ernest Heffer (1871-1948) was a respected publisher and bookseller. The fourth son of the firm’s founder, he had been a sickly child of a studious disposition. Ernest learned his trade at the Heffers Fitzroy Street shop which had a thriving Children’s Book Department. During the 1880s, the firm’s connection with the Cambridge Sunday School Association provided a business breakthrough when they began to supply Sunday School prizes. Ernest tells a tale of the time when he recommended Marryat’s Japhet in Search of a Father, the story of a foundling in search of his father, as a Sunday School prize. Evidently, his selection was not well received, as the vicar he recommended it to threw it back at him after having read it.
Despite such early hiccups, Ernest went on to play a significant role in building up the bookselling side of the business, overseeing the Petty Cury bookshop from 1896. He seemed equally at ease in commercial and literary circles. Ernest attended the inaugural meeting of the Cambridge Chamber of Commerce in January 1917 and also served as President of the Antiquarian Booksellers Association. As his son, Reuben declared, Ernest, ‘blew the stuff of books into the firm’. His obituary in The Times described Ernest as:
‘a bookseller in charge who knew something about the insides of books. If he found you dipping into a newly published book he might strongly recommend it, having read it himself the night before, or on the other hand, he might urge you not to buy such rubbish … Both Cambridge and the book trade have lost a “character”.’
The Making of a Mystic
On 22 July 1917, Tillyard took her manuscript of The Making of a Mystic to Heffers for a meeting. Ernest quoted a cost of £40 for a 120-page publication and quickly agreed to act as the publisher. Tillyard writes on 24 July, ‘Quite an exciting day. Heffer says he thinks they will “love to publish” my book’. The contract was not signed until 13 September, shortly after the final manuscript had been submitted for printing. On 11 November, Tillyard writes:
‘I went to the works to see about some labels for Constantine, & asked about my book. “Oh!” cried Mr Frank Heffer “Fate & the Gods are against us! The machine broke down and –“ a long tale of woes. I was prepared to learn that the book would not be out before Christmas, when he added “But you can have an advance copy today”. It quite took my breath away! What is more, I got five copies. I learn too, that 130 copies have already been ordered!! Ad maiorem Dei gloriam.’
Frank Heffer (1876-1933) was the second youngest son of William and Mary Heffer. He had had to have a leg amputated as a child. Ernest wrote of his brother, ‘what he lost in the leg, he made up in animal spirits’, and described him as ‘having the face of a saint; but mischief was always in his vicinity’. Frank studied Medicine at Sidney Sussex, Cambridge, but was brought into the business in 1900. He became managing director of the firm’s printing works, after Heffers obtained the Black Bear Press (Dixon’s Printing Works Ltd) in 1911.
Tillyard’s literary prescience
Tillyard had a number of publishers over the years. It is interesting to note her title published in 1930, not by Heffers, but by Hutchinson. Concrete: a Story of Two Hundred Years Hence, is a novel that depicts a dystopian world following the collapse of civilization in the twentieth century via various events including a revolution of the proletariat in the Western world, a plague that wipes out three-quarters of the human race, and a repetition of the Dancing Mania of the Middle Ages. It is now 2126, the ‘Age of Reason’, an international civilization. Religion is banned and performance of any religious ceremony is punishable by death. Britain is governed locally by the Eugenist Party, with absolute power over human reproduction. The population is divided into eugenic groups, the lower of which are forbidden to propagate. Males are not allowed to marry before thirty. Biologically unfit individuals are euthanatized.
The president of the British Empire oversees a number of ministries such as the Ministry of Reason, headed by an official called ‘Big Brother’. There is also a Ministry of Aesthetics, responsible for propaganda. Described by American editor and scholar of science fiction, Everett F. Bleiler, as a ‘drab dictatorship’, the state in Tillyard’s future Britain is characterized by ubiquitous spying, ruthless thought control and a ready death penalty. The Western Morning News & Mercury declares that Concrete strikes a topical note as Tillyard pictures a world in which Sovietism is triumphant, religion abolished, and the reign of reason inaugurated. This new world is comfortable enough materially, but its inhabitants are thoroughly bored with life. The paper asks, will religion return and help them find a meaning in existence? As Concrete was published in 1930, it is difficult not to assume that her writing influenced both Aldous Huxley (Brave New World, 1932) and George Orwell (Nineteen Eighty-Four, 1949). Tillyard’s protagonist, Alaric, works at the Ministry of Aesthetics and Orwell’s Winston Smith works at the Ministry of Truth. Both are subversives but only one finds redemption.
Originally submitted for a religious novel competition run by Hodder and Stoughton, Mann describes Tillyard’s novel as an attempt to bring the world to light that ended in darkness – sales did not go well. Tillyard put this down to her publisher, Hutchinson, noting they were not being taken seriously and they were ‘known to be circulating library trash’. It is interesting that Mann writes about Concrete in her chapter on ‘Rubbish that will sell’. Tillyard’s indifference to domestic affairs and her failure to economise meant she needed to make money from her writing. I wonder how the novel might have fared had it been published by Heffers.
I came across Tillyard’s connection with Heffers quite by chance, when reading her 1917 diary at the Girton College Archive for another project. Intrigued, I purchased a copy of Mann’s 2013 ‘novel biography’ of Tillyard, Hints of a Perfect Splendour. It is a tour de force and a joy to read.
I continue to discover more about the history of Heffers and regularly give illustrated talks on the topic to groups and societies in and around Cambridge, and beyond. If you would like to book a talk, do get in touch – email@example.com
I will soon visit Histon Road Cemetery in Cambridge, to look at the Tillyard family monuments. The cemetery is located close to where I grew up.
And finally, I have ordered a copy of Tillyard’s biography of her aunt, Agnes E. Slack (1926), as I am interested in the history of Methodism and the Temperance Movement.
It seems the older I get, the more ‘joined-up’ my research and writing becomes.
Cambridge journalist Chris Elliott included my plea in his regular Memories feature and I keenly awaited the calls. I distinctly remember picking up the phone just a day or so later and hearing a gentle and cultured voice saying,
“Good afternoon, my name is Criddle. I understand you are seeking memories of Heffers.”
Subsequently, I spent many happy hours in the convivial company of Mr Criddle – Gerald – as he looked back upon his fifteen years at the firm. Before establishing his own Cambridge gallery in 1970, Gerald worked as an artist based at the Heffers Sidney Street stationery shop from 1955; a shop once aptly described by another former employee, Sarah Burton, as a “tower of treasures” (now a librarian, Sarah writes an interesting blog). Gerald’s office at Sidney Street was on the top floor, alongside the art gallery and boardroom, and he himself recalls the building as having, “a quality about it, you nestled into it.”
Award winning window displays
At Heffers, Gerald focussed on promotions, displays and greetings cards. His artistic talents were employed in putting together many inventive and award-winning window displays. Over the years he earned a total of £998 in prize money for the firm. Often, he would go up to London for the presentations. On one occasion he was presented with a cheque by the publisher Sir George Harrap, made out to him personally and not to Heffers. Sir George insisted that Gerald should have the money as he had done the work. However, the Heffers directors did not view it that way and insisted the money be set aside for purchasing window display materials.
This is Heffers, not WH Smith!
Gerald was also involved with greetings cards and calendars. For many years, Heffers had stocked a wide range of cards from suppliers such as J. Arthur Dixon and Valentines. In the 1950s and ’60s the industry was beginning to change with greetings cards imported from US companies such as Hallmark and Hanson White.
Gerald recalls answering his phone one day to John Heffer, who wanted to see him immediately in the boardroom (known among the staff as ‘Mr John’ to distinguish him from other members of the family working in the firm, John was a grandson of the firm’s founder and in charge of the stationery side of the business).
Whenever Mr John wanted to show someone something, he would slip it into a large notepad and fling it across the table. If the person on the receiving end side-stepped in order to avoid a collision, Mr John would exclaim, “butter fingers! On this occasion, Gerald caught the pad and inside were two Hanson White greetings cards, known as ‘slim-jims’, with black and white illustrations. One depicted a vicar at a sale saying,
‘Oh Miss Smith, what a lovely pear you’ve got!’,
to a very glamorous female holding up some fruit. The other also featured a vicar, this time standing behind a stall which held a large vegetable marrow and a lady saying,
‘My goodness, vicar, you have got a big one!’
Gerald thought they were funny. However, Mr John did not and exclaimed, “they are disgusting. This is Heffers, not W.H. Smith!” He asked Gerald to speak to Mrs Webb, the buyer responsible for cards. On doing so, Gerald discovered that whilst being pleased with the new stock of up-to-date designs, poor Mrs Webb had no clue about the innuendos.
Lady Chatterley’s Lover
Different Heffers shops approached sales of the new unexpurgated edition of Lawrence’s controversial novel in very different ways. Gerald recalls that at Sidney Street, it was deemed that each sale would be individually handled by Mr Hobson, the store’s book buyer. Customers were to be shown the cover and then the book placed in a plain bag. After it had been on sale for a few weeks, Miss Dudley-Hay, in the Church Supplies department, had a customer enquire after the book. Her most emphatic response, heard by everyone right across the floor, was a loud cry to Mr Hobson,
“this gentleman wishes to purchase a copy of Lady Chatterley’s Lover, will you attend to it?!”
Lunch at the Dorothy, visits to the theatre and a flight to Boulogne
While Sidney Street was undergoing another refurbishment, staff were given a voucher to buy their lunch at the Civic. Mr Court, manager at Sidney Street, one day asked Gerald for assistance during the lunch hour, and offered to pay for his lunch by way of compensation. Seeing this as an opportunity to dine somewhere nice, Gerald popped to the Dorothy Ballroom next door and had a three-course lunch for 6s 6d. Unsurprisingly, the firm refused to meet more than half the bill. (Gerald would often attend trade fairs at Earls Court in London or Birmingham, with Mr Court or Mr Biggs. These also involved dining out but, as Gerald recalls, he would be the only one drinking as both his managers were teetotal.)
Although shop-floor staff frequently worked on Saturdays, the Thursday half-day early closing had its benefits. Together with colleagues, Gerald would attend theatrical performances in London on these afternoons. These were paid for by a subscription of one shilling a week and organised by Miss Star on the Pen Counter and Mrs Snell. In the 1950s and ’60s it was possible to travel to London, go to the theatre and have dinner, all for twenty-five shillings (£26 at today’s value). I was not surprised to learn recently that Gerald was a member of the St John’s Players in Cambridge for many years.
In 1961 Heffers was feeling adventurous and scheduled an outing by air to Boulogne, France, with a charge to employees of £10 (£208 at today’s value) per head. Many had never flown before. Gerald (who went on fifteen staff outings in all), recalls the firm were so anxious about safety, that husbands and wives were asked to travel on separate planes. Some of the older ladies were full of trepidation but in the end thoroughly enjoyed it. At Boulogne they lunched in a casino and took a walk along the sea front. Dinner on the way home was at Stowmarket in Suffolk. As everyone disembarked the coach at the end of a long day they were reminded not to be late for work in the morning.
Gerald sadly passed away in January 2019.
These are a few of his Heffers stories and I’ve enjoyed revisiting them as I fondly recall our conversations. Gerald’s son, Tim, kindly told me that his father had been most impressed with ‘This Book is about Heffers’. My hope is that the book and my illustrated talks which include some of Gerald’s stories, will in a small way contribute to his legacy.
It was my privilege to meet such an interesting, talented and convivial gentleman.
A previous post on ‘Looking for the tradesman’s entrance’ briefly dwells on the notion of ‘service’ in the context of college, university and town communities. In asking what we mean by ‘being in’ and ‘being of’ service, I draw upon the Oxford English Dictionary which understandably focuses on the utilitarian nature of the act. Whilst there is reference to ‘helping or benefiting’ and to ‘friendly action’, there is scant consideration of whether or not a service is provided with care. One can of course be ‘in’ or ‘of’ service without caring.
My early conversations with retired college staff however, reveal just how much they do care. I spoke recently to a retired college bedder who sounded remarkably like a parent as she vehemently declared her loyalty to her charges, saying she would, “defend them to the hilt!” There were times when this bedder performed the role of surrogate mother, as no doubt many did. I certainly remember my Nanna, Ethel Driver, talking fondly of her ‘boys’ at Jesus College in the 1970s.
Just this week, a Queen’s College alumnus described the vital role his bedder played when he came up to Cambridge as an undergraduate in 1959. Without her prompting he would never have got up in the morning.
Enid Porter, Curator of the Cambridge and County Folk Museum from 1947 to 1976, states in her book on Cambridgeshire Customs & Folklore that the bedders of today (1969) are devoted to the undergraduates in their care and take a keen interest in their well-being. She says there are known instances of women turning up for work even though their husbands had died during the preceding night. One such woman, on being told she should not have come replied, ‘I had to; the exams are on and I had to be here to see after my gentlemen.’
In loco parentis
It’s perhaps not surprising that retired tutor Ken Riley entitled his Clare College memoire, In Loco Parentis: a light-hearted look at the role of a Cambridge tutor (2016). Riley acknowledges that the expression ‘in loco parentis’, in referring to the responsibilities normally associated with parenthood, may not be totally appropriate in the light of the age of majority being reduced in 1970 to eighteen years. Technically, all university students are adults. He does, however, still see the tutor role as guide, mentor and even ‘friend at court’ if the worst comes to the worst.
There were occasions when Riley, in his role as Rooms Tutor, had to discipline students (do parents not discipline their children?). He describes in some detail one such time when he received a report from the Domestic Bursar on the state of a flat occupied by three students,
‘in many ways, worst of all, [was] their lack of concern for the feelings of the bedmaker (bedder) who looks after and cleans the flat… the Domestic Bursar would not have visited the flat at all if their behaviour had not brought the bedder near to tears; it was his duty to investigate anything that upset any member of the College Staff.’
Riley demanded written assurance that the students had apologised to the bedmaker but some three weeks later just one had done so and two had never tried to find her to apologise, even though she came into the flat every weekday morning. Their ‘insulting’ excuse was that they were never up until nearly eleven o’clock at the earliest. A written apology was then sent to the bedder but they had made it impossible for her to resume her normal cleaning duties. After further developments, the College Master became involved and the three were exiled. That is, required to move out of Clare housing to non-college property.
For many of course it’s a different story and there are Cambridge alumni who keep in touch with their fondly remembered bedder or landlady, long after moving on. Billie Allinson’s mother, Mrs Bass, was a Hostelkeeper at Clare College’s Braeside for thirty-one years and is pictured in Clare Through the Twentieth Century (2001) with some of her students at the time of their matriculation in 1959 and then at a 1989 reunion in Mrs Bass’ eightieth year. Billie, who also worked at Clare College, still receives Christmas cards from her mother’s former charges.
In this post I reflect on who cares about the bedder. There are of course different perspectives to explore on the topic of college servants and a number of themes are already emerging from my early conversations.
Collecting your memories and stories
I plan to write a book that focuses on the period from 1900 to the present day. By ‘servants’, I don’t just mean bedders but also other staff such as butlers, porters, handymen, gardeners, buttery and pantry staff, and landladies.
As with This book is about Heffers (2016), my aim is to blend living memory with the desk research in order to create what I hope will be an informative and interesting portrait.
I’d be delighted to hear if you worked at a college and would be willing to tell me about your experience. Also, if you have a memory of college servants to share, no matter how fleeting.
Or maybe you have thoughts on the topic of college servants generally?
In researching the history of Heffers of Cambridge I had face-to-face and telephone conversations with former and current staff, customers and authors. People also kindly shared their stories via letters and emails. And contributions can be anonymised.
My email address is firstname.lastname@example.org
And do say hello to Ethel and Ivy
My Nanna worked at Jesus as a bedder for many years. And yet the college has no trace of her existence. This is not uncommon. Here she is with her sister, Ivy, who also worked as a bedder.