Category Archives: Higher education

Remembering Eve who loved us all

Evelyn Stafford, a dear family friend for all of my 61 years and more, departed this life on 5th July 2022, at the grand age of 95. The above photograph of Eve (4th from the right) with her Heffers of Cambridge colleagues on a 1962 outing to the theatre in London, reveals something of her radiant and fun-loving nature.

For me, memorable times with Eve include her 90th birthday dinner at Girton College, summer garden parties at King’s College, lunch at the Café Valerie Patisserie in Fitzroy Street, King’s Festival of Nine Lessons & Carols, precious hours together at her home in New Square, recording Eve’s memories of her years working at Heffers, and then at King’s, and fascinating conversations about her spell as a secretary for Lew Grade in London. Several stories ended up in my history of Heffers, published in 2016.

I enjoyed meeting Eve’s former King’s colleagues at the garden parties and was astonished at the end of one gathering to witness her asking the incumbent provost, Professor Michael Proctor, if he would ring for a taxi to take us home. Not only did he oblige, but he also escorted us to the gateway just outside his own residence, so that we would not have far to walk as we waited for our ride. I wondered what my college servant ancestors would have made of that.

Denis Cheason’s illustration of King’s College, from his 1983 book on ‘Cambridge Connections: an illustrated literary guide’.

Another King’s garden party ‘host’ was the college dean, the Revd Dr Stephen Cherry, who would kindly share his own stories. Eve especially enjoyed reminiscing with Dr Cherry. An entertaining yarn from the porters involves an ‘ancient man in his nineties’ who got stuck in the bath, as told in Alan James’ memoir, ‘A View from the Lodge’ (2011). The individual in question was said to have been George Humphrey Wolferstan (‘Dadie’) Rylands (1902-1999), Shakespearean scholar and fellow of King’s who, amongst other things, taught the late great Sir Peter Hall to speak in Shakespearean verse.

Eve remembered Dadie and liked to talk about the time he came to her New Square home for afternoon tea. A modest affair compared to the famous sumptuous luncheon hosted in Dadie’s rooms at King’s, portrayed in Virginia Woolf’s, ‘A Room of One’s Own’ (1929), although the sentiment would have been much the same,

‘No need to hurry. No need to sparkle. No need to be anybody but oneself.’

I plan to read Peter Raina’s biography of George “Dadie” Rylands, but will first need to save up. I like to own the biographies I read, especially those with Cambridge connections, and this impressive looking tome is costly.

Defending the honour of college servants

I came across Dadie more directly, when reading his war correspondence in the college archives, from the time he acted as the Domus Bursar during the Second World War, dealing with critical day-to-day matters such as the ‘military occupation’ of college rooms and the resulting tensions. For example, in October 1941, Dadie wrote to Squadron Leader G. Smart about a serious incident,

‘I understand that on Friday the RAF accused my second gardener of stealing potatoes belonging to them, forced him to make a statement and practically put him under arrest. The potatoes were of course his own and were being supplied by him to another of my College servants … It is the most disgraceful incident that has occurred since the Military or RAF took up quarters in College and I must of course report the matter to the Provost and the College Council.’

In his reply, the Squadron Leader explained that just previous to the potato incident, he had found it necessary to send two of his airmen to detention for the theft of a civilian’s child’s cycle, found in exactly the same place as the potatoes.

It will come as no surprise to Cambridge residents that in his acknowledgement Dadie declared,

‘The truth is that in the matter of bicycles Cambridge has no morals and both in war and peace we have unending trouble with undergraduates, servants and everyone else.’

Although he did take great pains to emphasise the particular sensitivities for college servants who had had their bicycle baskets searched by the RAF police, including the Head Butler who is in ‘absolute charge of all the College plate and holds a position of great trust’.

‘What I want to emphasise’ wrote Dadie, ‘is the psychological aspect which is at once dangerous and delicate … It is fatal if the College servants who, it must be remembered, hold a very special position in Colleges after long service – they are on a pension scheme; their families have served the College in the past; it is in a sense their home – I say that it is fatal if they are being to feel that they are being spied upon and suspected, that they can be asked to come to the Guard Room for examination without knowing anything about it. They feel being spoken to by “a policeman” much more than we should – they are often fearfully sensitive about their honesty being impugned and are readier to resent a wrongful charge.’

When I shared this story with Eve, she knew exactly what Dadie had been driving at. There are Cambridge families who have served with great pride for generations and who, even today, feel a strong attachment to ‘their’ college.

I’ve written blog posts on the subject of college servants and have detailed notes totalling 40,000 words from my research at the King’s College archives, plus several hours of interviews that I have yet to transcribe. My explorations were set aside in late 2017, making space for a commission to write ‘The Curious History of Mazes’ (2018) for an American publisher. Since then, my study time has been taken up with paid research contracts and two new consuming interests: firstly, uncovering the truth about my great-great-grandmother, Susan Anstee (1863-1914) whose identity had only recently been revealed, and secondly, exploring the life and times of the romantic author, Norah C. James (1896-1979), whose first novel, ‘Sleeveless Errand’ (1929), made publishing history.

Oooer

As a close friend of my great-auntie Winnie, Eve and their friends Jill and Bet would take it in turn to host a weekly coffee morning. I would occasionally accompany my mother to Winnie’s gatherings at her flat in Nicholson Way, North Arbury, and sometimes to the other ladies’ homes during the 1970s and 80s.

One memorable visit was to Bet’s home on the De Freville Estate, or ‘muesli-belt’ as some liked to call it. As we stood waiting for her to answer the front door, we chatted to her neighbour who told us how much she admired Bet’s “penises”. I couldn’t resist a wry smile when, on a recent visit to our new home in Louth, my brother-in-law Bill who knows about these things, described our gorgeous pink specimens as, “Chelsea standard”.

Eve and friends, along with my family, always enjoyed a social occasion, and her recorded memories are scattered with gently humorous tales of celebrations and outings. For example, at the Heffers staff dances, she would be astounded by her colleagues who would rush to pile up their plates as soon as the buffet was announced, as though they hadn’t eaten for weeks. At one of the dances, not wanting to appear greedy, she and her friend Gill initially took a modest amount and went back for seconds – only to be mortified when someone loudly exclaimed,

“Evelyn and Gillian, don’t be afraid of your big appetites!”

Eve , wearing a spotted frock, is standing on the stairs, looking up at Reuben Heffer who is addressing the Trinity Street staff at the new bookshop, the night before the first day of trading in September 1970.

Looking on the bright side

During the pandemic, I had telephone conversations with Eve via the direct line installed in her care home room at Brook House, Cambridge. I had last seen her in person in November 2019, when visiting with my son George, over from Florida for his MSc graduation ceremony in Manchester. George was very fond of ‘auntie’ Eve and would write to her with updates on his adventures in far-flung countries.

Eve would greet my calls with, “Ah Julie, lovely to hear from you.” We would then chew over world events and our favourite bugbears. Eve was never short of something to say and I would update her on various happenings, our move to Louth, Trevor’s retirement, my contract research, shop work and volunteering, and Heffer related news. I enjoyed telling Eve about my latest book finds and I know she would have been interested in this week’s charity shop treasure, ‘The Trials of Radclyffe Hall’ by Diana Souhami (1998), purchased for £1.00.

Our conversations were upbeat. Even confined to her care home during such precarious times, Eve would count her blessings, and it was no surprise at all to hear ‘What a Wonderful World’ and ‘Always Look on the Bright Side of Life’, being played at her funeral.

She loved us all

When it was time to say goodbye at the end of our calls, Eve would give me her sincerest love. Our contact, while sporadic, was deeply affirming and reassuring.

Eve’s unconditional love for me and my fractious family is testimony to her enduring sensitivity and compassion. She loved us all, and that meant a great deal, particularly in the light of her own personal tragedies, losing her husband Arthur, and her only son, Mervyn.

I have a rather fuzzy memory of Arthur, a jazz pianist who played nightly at The Pagoda Restaurant in Cambridge, although I do remember listening to him play. Arthur died in 1976, aged 58. I don’t remember Mervyn who died suddenly in 1991 in his 42nd year. Eve’s mother, Mrs Farey, who lived at New Square with Eve in her later years until her death in 1985, made a great impression, much like her daughter.

In remembering Eve, I think of Dr Cherry’s words on ‘Lived Bereavement’.

‘When we are recently bereaved, part of what we grieve is that someone else’s life was not always as happy as it might have been. In the period after someone’s death we have an especially acute empathy for what we know of their suffering in life. We wish that they could’ve had a better past, that they could’ve enjoyed an easier, less troubled life … and yet the person they became, the person as whom they died, was not the sum product of the good days and the happy blessings, but the sum of all that happened and all that was drawn from the depths of their character by misfortune and worse. And it is for that person, whose journey we shared, and whom we ultimately admired not for their good fortune but for their triumph over adversity, that we give thanks in death as we should have done more regularly in life.’

I don’t for one moment believe that Eve led a troubled life, but losing Arthur and then Mervyn, her only child, was devastating.

I may not be Christian, or at all religious, but I do have a strong sense of our continuing consciousness, a sense that Eve shared (she would often tell sceptics who denied its existence that they were in for a “nice surprise”), and I like to think that she’s still out there, somewhere.

Sending love your way, dear friend, wherever you may be. X

A book review tinged with imposter syndrome

Thoughts on Sue Slack’s book, ‘Cambridge Women and the Struggle for the Vote’, interspersed with brief reflections on academic jargon, school history lessons, and imposter syndrome.

Slack’s highly illustrated and informative introduction to the Cambridge suffragist movement, presented in the style of an in-depth gazetteer, plugs an important gap in the narrative on the British votes for women campaign. Chapter One, entitled, ‘Better is Wisdom than Weapons of War’, provides a useful overture, confirming the pivotal role of Cambridge in the campaign, and introducing some of the significant players, societies and events.

The book covers the topics of rural societies in Cambridgeshire towns such as Ely and March; the role of key Cambridge colleges (specifically Girton, Newnham, Hughes Hall and Homerton); suffragettes and militancy in Cambridge; the story of the Women’s Freedom League; ‘Suffering Gents’ who supported women’s suffrage; ‘Fighting Harridans’, women who opposed women’s suffrage; the impact of the First World War on the campaign; what happened after some women were given the vote in 1918, bringing the chronicle up to date by noting the issues of equal pay and opportunity in the context of The Fawcett Society’s continuing campaign for equal rights; and celebrating Cambridge women, including the unveiling of the statue of Millicent Fawcett in Parliament Square on 24thApril 2018, one hundred years on from the Representation of the People Act.

This is not an ‘academic’ book, and is all the better for it. Slack herself says that she approached the subject from a local and family history perspective. In doing so, she tells the story through a series of portraits, cameos and reflections that are, thankfully, free from academic jargon

In 2019, Professor John R. McNeill, President of the American Historical Association, observed that obscure language is undemocratic; it reaches only a few initiates and excludes the great majority of readers (see his blog post, ‘Jargon in history writing shuts out the public’). He says that history is one of the few disciplines that allows efficient communication among specialists in ordinary language. The same cannot be said for my own discipline, sociology.

On completing my doctorate and a couple of research contracts at the University of East Anglia, I decided to quit academia in 2015 and focus on researching and writing social history, starting with the history of Heffers of Cambridge.

Heffer’s Children’s Bookshop, 1969

I now describe myself as a ‘social historian and author’, and whilst having worked incredibly hard to earn the title of ‘Dr’, I do sometimes feel a bit of a fraud at gatherings when surrounded by proper historians who, unlike me, have higher degrees in History. At least the responses to my publications and illustrated talks have been favourable, and I particularly enjoy meeting fellow history enthusiasts.

From the beginning, Slack disabuses readers of the common myth that votes for women were won by the suffragettes led by the Pankhurst family, and explains the critical distinction between suffragette and suffragist. I could have done with this book as a teenage scholar in the 1970s. Whilst my secondary school history teacher, the memorable Mr Maxwell-Stuart of Chesterton, Cambridge, went beyond the confines of an unwritten national curriculum dictated by the emulation of grammar school convention, I do not recall any specific lessons on the movement for women’s suffrage. I do recall watching the television series, ‘Shoulder to Shoulder’ (written by a team of men) in 1974, and hero-worshipping Sylvia Pankhurst. Had I been better informed about Millicent Fawcett, I would perhaps have admired her more.

I did admire Mr Maxwell-Stuart, a colourful educator (despite turning up to school every day in a dark suit) with an infectious enthusiasm for his subject. It was many years, however, before I pursued history in any meaningful way, apart from becoming an inveterate reader of biographies in my spare time. As Miss Haywood, the Principal of Long Road Sixth Form College, Cambridge, wrote in 1978, ‘Julie seems to lack the confidence in her own ability that will in fact enable her to make the most of her gifts.’ My ‘A’ Level History grade was poor, and any plans to pursue a career in librarianship and archivism were shelved.

Julie Bounford (née Driver) 1981

The confidence eventually began to bloom in late 1980, over two-hundred miles from home, at university in Bangor, North Wales, where I gained a respectable upper-second in ‘Social Administration’. Looking back at the study modules, I’m struck by their relevance to the multifarious and (conceivably) successful career I did eventually pursue, in the fields of public sector housing, equality and social policy, homelessness, victim support, higher education and social history. The modules included political sociology, crime, deviance and social control, the welfare state and the citizen, theories of social policy and income maintenance, health and personal social services, legal and political institutions, the development of the welfare state, and nineteenth century origins of social policy.

In her chapter on rural suffrage societies, Slack points out that their members were mainly made up of women with private means including ladies of the manor; members in Cambridge itself were often don’s wives or ladies associated with the University. In the villages, support was also given by shopkeepers, teachers, lawyers and doctors. Virtually no town or country working-class women signed-up.

In her foreword to Slack’s book, Emeritus Professor Mary Joannou notes that the history of the suffrage campaigns is not merely that of the socially privileged women, and refers to the ‘forgotten’ and ‘unknown’ women such as the college bedders, shop assistants, seamstresses and homeworkers. The women featured in Slack’s book were, however, mainly privileged, which may reflect just how difficult it is to research the hidden lives of those who were not. I am reminded of the invisibility of my nanna, Ethel Driver, who gave many years of loyal service as a college bedder in Cambridge, and who, according to college records, never existed. Nanna lived in a small terraced house in Christchurch Street, worked doggedly, and was devoted to her ‘boys’ on her staircase.

Ethel Driver (left) with her sister, Ivy

Watching the 2015 film, ‘Suffragette’, I was struck by the different trajectories of the mistresses and their servants who fought for the same cause. A review of the film by Dr Laura Schwartz in History Today rightly observes that it fails to address the tension between mistress and maid, ‘between the woman who didn’t wish to waste her life on domestic drudgery, and the woman she paid to ‘drudge’ in her place’. At least Slack and Joannou acknowledge the issue.

The inclusion of contemporary photographs in Slack’s book to illustrate locations, alongside a wide range of images from the archives, enhances the narrative and is especially useful to readers who are familiar with Cambridge today.

Many times in recent years, I have walked past my old primary school, St Luke’s in Victoria Road Cambridge, the location of a Women’s Suffrage Public Meeting during the campaign. Slack reproduces the poster for this meeting in her book.

The old St Luke’s School, Victoria Road, Cambridge (photo: Julie Bounford)

Slack’s excavation of the abundant Cambridgeshire Collection at the Cambridge Central Library (which is thankfully available to all) has clearly enriched her presentation. It is also good to see the contributions of the Cambridgeshire Archives, the colleges and the University Library.

Many archives are more accessible to the general public than people realise. That is, when we’re not in a pandemic lockdown doing our bit to protect those more susceptible to the ravages of Covid-19, and the wonderful NHS teams who treat them. All facilities at 24th March 2020 are closed, and rightly so.

There are also excellent historians and biographers who write blogs about Cambridge women in history. Do explore for example, Antony Carpen’s ‘Lost Cambridge’ and Dr Ann Kennedy Smith’s ‘Ladies’ Dining Society 1890-1914′.

The lack of an index in Slack’s book is a significant shortcoming and, unless I am missing something, the author biography is irritating, as it refers to the author’s book soon to be published, ‘Better is Wisdom than Weapons of War’.

Note to Amberley Publishing: pay more attention when checking the final proof.

Note to Sue Slack: thank you for a job well done.

Note to self: stay at home and keep writing.

‘Cambridge Women and the Struggle for the Vote’ by Sue Slack (2018)

Amberley Publishing £14.99

Winner of a Cambridgeshire Association for Local History Book Award, 2019

Grimpact: the contagion of implicit optimism

When I saw the above value in a recent declaration by a UK university, I could immediately visualise the exuberance, the glee, with which it would have been received in the particular Vice-Chancellor’s Office.

It’s been a while since I have contemplated the discourse of excellence that is endemic in British higher education, and this mental image took me straight back to my 2015 PhD thesis which featured a fictional vignette entitled ‘We are not just ranked in the top; we are in the top 20 ranking’ (see below).

I now see also an interesting and to my mind, most welcome development in this field by way of an international research collaboration on the topic of ‘Grimpact’, which aims to get beyond the domination of economic and non-controversial versions of impact.

Here are two informative blog posts outlining the critical blind spot in the impact agenda; that it has been understood and defined solely in positive terms –

Grimpact: What it is and why research needs to talk about it by Gemma Derrick

Grimpact: Time to acknowledge the dark side of the impact agenda by Gemma Derrick and Paul Benneworth

And you can find here an open access paper on Towards characterising negative impact: Introducing Grimpact.

Three examples of Grimpact

In her post Derrick provides three extreme examples of Grimpact: firstly, the rejection of the MMR vaccine and resulting deaths from Measles; secondly, the generation of a tool that was capable of discerning the emotions of users of social media platforms, leading to the violation of ethical boundaries for political gain; and thirdly, the deregulation of financial services with the resulting behaviour of banks in response to the 2008 financial crisis validated by an overarching belief in economists and economic theory that promoted free-market, laissez-faire approaches.

The latter example reminds me of an excellent 2014 publication by Philip Roscoe, ‘I Spend, Therefore I Am: The True Cost of Economics’. My blog post on The utility of the economic lexicon in HE was inspired by a reading of Roscoe’s book.

The Grimpact agenda is clearly one to watch.

‘We are not just ranked in the top; we are in the top 20 ranking’

In writing my PhD thesis on the topic of the idea and experience of academic community, I followed Andrew Sparkes’ less traditional approach and produced three fictional vignettes, aimed a revealing elements of academic life within a fictional setting. All three pieces illustrate the institutional culture of contemporary higher education, or as observed, it’s brutality and crassness.  They also illustrate the day-to-day lives of the research participants. Bryan (an emeritus professor) is subject to a surprise move as, in his absence, his office (and his status) is eradicated; Jonathon (an academic leader) introduces a new member of staff to a different way of meeting the team, and the Vice-Chancellor gives an address that is steeped in the language of excellence that pervades the institutional discourse, a language from which there is no escape.

The Vice-Chancellor’s address, given below, is made up from phrases selected from the official corporate narrative of the University of Greystone, the site of the research. The confidence of the institutional discourse is emblematic of the grand narrative that tends to be a strong feature of universities today.

The Vice-Chancellor of Greystone gives an address.

‘Let me state at the outset that it is our leadership that is at the forefront of an outstanding reputation. The major contributions we shall make will undoubtedly be our greatest impact. Our particular strength is that we are well equipped for the pursuit of excellence. We are agenda setting internationally, avowedly ambitious and world-leading due to exceptional strengths that make us world-class. Being among the best with our high-quality, high-achieving and highest standards, which are undeniably of the highest quality and thereby market-leading at a high-level. This high-class and high-impact status must be the highest possible. Our highest ambitions, driven by the highest calibre leadership, enable the highest achievements and therefore the highest possible global influence. Inevitably this highest possible performance from our high performing team ensures a high academic engagement. From such a high base we can gain an edge. Our standards will be ratcheted up, supported by a long and proud history with its international distinction making us excellent in our excellence. This excellent achievement, regarded by all as an exemplar of good practice, is not just exemplary but is regarded as internationally excellent. Being internationally recognised, and being internationally aware, our international significance ensures us the strongest international position. Such international recognition of our extraordinary potential keeps us firmly in the top, in the top flight and on the top tier. And we are not just ranked in the top; we are in the top 20 ranking. Recognised as globally strong, the University excels and we can contribute equally with the best universities in the world. And this enviable reputation delivers an exceptional education, and with excellent research our excellent achievement is second to none. Building on the successes, which put us well within the world top 100, our intellectual power and influence obliges us to play a leading role. Our consistent top-20 ranking is an outstanding contribution, which is ranked in the top quartile. Being successful, inevitably there is public good flowing from what we do. This public good ensures a strong culture and our pioneering work in this area is a powerful combination, and a powerful platform. We are, simply, inspiring and innovative.’

What phrases would you suggest to make this excellent address more excellent?

The artist, the college, the bursar and his cook

The September 2017 edition of Artists & Illustrators magazine featured the winners of prestigious painting competitions. Benjamin Sullivan had top billing. His winning BP Portrait Award 2017 portrait, Breech!, of his wife Virginia breastfeeding their daughter, is not only skilfully executed but incredibly touching. As feature writer Natalie Milner observes, ‘there’s no doubt that the time and love behind this painting will outlive a casual selfie.’

Whilst I love this painting, it is a 2008 commission of his that I’m particularly drawn to. The All Souls Triptych is a portrait of the domestic and non-academic staff at All Souls College, Oxford. To execute this work, Sullivan lived and worked at the college for 18 months, observing the staff unobtrusively, taking account of ‘idiosyncrasies and nuances of character’. As Milner informs us, Sullivan wanted to give an account of people’s day-to-day activities: to celebrate them as individuals and elevate their work.

The All Souls Triptych by Benjamin Sullivan

Through my research and writing on Cambridge college servants from 1900 to the present day, I’m attempting to achieve a similar result – insightful and engaging descriptions of the different roles that may be broadly described as ‘servants’, illuminated by memories and stories shared by retired and current college staff. Portraits that reflect on how the roles have changed over the past 120 years or so.

As with my illustrated social history of Heffers of Cambridge, the research also involves exploring archival records. Of late, I’ve been spending time in the excellent King’s College Archive Centre, reading material from the first half of the twentieth century. Guided by the Archivist Patricia McGuire, I’ve scrutinised files on, ‘College Servants (General) Private 1920-34’; ‘Correspondence concerning the appointment of a Lady Superintendent’; ’Bedmakers Bus Service, Dec 1937-May 1940’; and ’Dadie’s War Correspondence’.

I’ve been poring over index cards on bedmakers (1930-1960), typed letters, hand-written notes, annotations, and reports. Some voices from the past are coming through strongly, and I don’t just mean the more obvious, such as Dadie Rylands, already a well-known Cambridge persona who, as it happens, served as Domus Bursar at the college, thereby overseeing servants.

Take chef Arthur G. Allen, who completed an apprenticeship at Trinity College and went on to hotel work in Norwich and Lowestoft before joining the staff at King’s in October 1922. In March that year Allen writes to King’s Bursar, H. G. Durnford, enquiring about possible employment. In his enquiry Allen demonstrates a certain boldness by setting out his terms; £5 a week plus food. Perhaps the fact that he was already in a job gave him self-assurance. His maturity (he was 42 at the time) and his prior experience of college work must have helped too. Furthermore, his family were no strangers to this environment – on further investigation I discovered that his father had worked as a college shoeblack.

And no doubt Allen was in touch with the Cambridge network of college cooks. Wroth, who wrote about college servants at St John’s, Cambridge 1850-1900, acknowledges the network whereby cooks exchanged intimate knowledge of each establishment. One wonders if, in early 1922, Allen had inside information about King’s employment of a temporary chef during that Easter Term at a salary of £6 a week. Word must have been out that King’s were in need of a chef, as in March, Durnford receives another enquiry from an F. W. Wallace, who, whilst having some college experience, clearly considers his time in the ‘Merchant Service’ cooking for as many as 700 passengers, more noteworthy,

‘I have recently seen one of your every day menus & may I say that it is child’s play to what I have had to do when at sea.’

It wasn’t unusual for a qualified cook to work at establishments outside academia after serving his college apprenticeship, and then return to a college in a more senior position. Another chef, or ‘head cook’, who had served his apprenticeship at Trinity was Edwin Cash, whose career was typical of many. After qualifying he gained further experience in London and Cheltenham and then returned to Cambridge to work for St John’s where he gave over 30 years of service.

At St John’s before the twentieth century, and indeed at many Cambridge colleges, the head cook did not receive a college stipend but instead ran the kitchen as his own personal enterprise. Or maybe we should say ‘kingdom’. Wroth says,

‘There was no doubt that those who scrubbed the vegetables, carried sacks of potatoes, and kept fires in the kitchen were college servants. The head cooks, however, did not consider themselves as servants; most of them ran successful enterprises based in the college kitchens supplying both town customers and members of college. The Cambridge community did not consider them as servants either.’

However, this was different at King’s where the cooks were college employees. At the same time Cash was at St John’s, King’s employed a Mr Ernest Ing as cook on a six month trial from Midsummer 1891 at a salary of £180 a year. Ing went on to serve King’s for ten years and during his period of office acted as secretary to the Cambridge College Servants’ Boat, Cricket and Football Clubs. A busy man in the servant fraternity.

So did Allen’s approach to King’s College work out?

In March 1922 it was unsuccessful, as explained by an exchange of letters, after he and Durnford had spoken by telephone. On 15 March Durnford writes,

‘I have thought a good deal about the conditions on which you might be willing to come to this College as Chef. I am afraid I must state at once that a wage of £5 weekly plus food is more than I feel justified in offering for that particular post. I find that 90/- per week is more nearly the wage paid to College Chefs who are not entrusted with any special responsibilities of management besides their own department: and unless the cost of living increases, I [would not] not be prepared to go beyond that figure.’

Allen replies that it would not be of any advantage for him to change his present position. But that’s not the end of the story. On 23 August, Allen turns down another offer from Durnford, saying that under present conditions he is unable to, ‘do justice to the college or myself’. And then, on 31st we find that not only have they spoken once again by telephone but that Allen accepts the post of ‘Cook Manager’ of King’s kitchen, with an agreed starting date of 5 October 1922.

The position of ‘Kitchen Manager’ at King’s had been salaried at £225 in 1919 and a chef was paid £234 (£4.10s per week and food – only ten shillings less than Allen’s original terms of £5 for a chef role). Allen took over from W. Whitecross as Cook Manager at a salary of £250 per annum.

On 19 September 1922, Allen writes to Durnford, recommending a Mr Ellwood from the University Arms Hotel, for employment in his team at King’s, and assures him that,

‘the staff will soon fall in with my systems of working, and that business will go smoothly.’

The male kitchen staff at King’s had been listed at November 1921 as comprising two chefs, three cooks, a store man, a boiler man, seven porters, an apprentice, one kitchen manager, a head clerk and two assistant clerks. One hopes that Allen was able to build good relations with all concerned – unlike at another Cambridge college, where a former apprentice recalls the head chef and kitchen manager, albeit it in the 1960s, as constantly being at loggerheads.

Clearly, kitchens were, and can still be, stressful environments.

Things must have gone well, at least for a few years, because in 1930 Allen is still at the College and his salary is £325. As I continue to read King’s archives over the coming weeks, I hope to discover more of his college story (in the 1939 Register he is listed as ‘Chef Manager’ and I know that he died in 1959). Perhaps his family might read this and can tell me more?

If you work, or have worked as a ‘college servant’, or if you have a family member or ancestor who has done so, I’d be delighted to hear your story.

My email address is [email protected]

Looking for the tradesman’s entrance

Whilst giving talks on the history of Heffers of Cambridge, I’m reminded that many have memories of the firm. I enjoy sharing stories from the book and hearing anecdotes from members of the audience who were customers, authors, or employees.

Earlier this year, I received a communication from Sandor P. Vaci RIBA, who worked for the architects Austin Smith: Lord, at the time they were transforming Heffers’ Trinity Street premises into the radical new ‘University and General’ bookshop, opened by Lord Butler in 1970.

Sandor is kindly sharing his memories and images from the project, and I’m looking forward to meeting him later this year to hear more. A Hungarian born British architect who has lived in London since the 1956 Revolution, Sandor has many interests including cultural connections and sharing the public space.

He has put together a gallery of Budapest ‘portas’ (doors and doorways), from the city’s historic centre. As he says, the individually designed portas show astonishing variety, exuberance, originality and craftsmanship rarely found in other cities. It’s a lovely collection.

1930s modernist design. The coloured porthole grid and the Bauhaus composition makes this entrance unique.

It’s interesting to note Sandor’s observation that the doorways into residential blocks were single entries: all the residents, servants, tradesmen, deliveries and rubbish removals passed through (no back door or tradesman’s entrance for them).

As I start to work on my next social history project, on college service in the twentieth century, I’m prompted to wonder if the college servants used the same entrances as everyone else.

My aim is to explore the notion of ‘service’, in the context of college, university and town communities in Cambridge. As Alex Saunders from the Cambridge Antiquarian Society said to me recently, it’s a huge topic. My husband, Trevor, says it sounds like another doctoral research proposal (my first – and only PhD, was on the topic of community inside higher education).

When opening the door to a new project, I like to begin by contemplating the broader questions and possibilities. For this topic, some of the questions are informed by my own direct experience of working in higher education and of researching the field. Here are a few:

What do we mean by ‘service’, by ‘being in’ service and by ‘being of’ service?
The condition of being a servant; the fact of serving a master?
The condition, station, or occupation of being a servant?
A particular employ; the serving of a certain master or household?
Performance of the duties of a servant; attendance of servants; work done in obedience to and for the benefit of a master?
To do, bear (one) service, to serve, attend on (a master)?
An act of serving; a duty or piece of work done for a master or superior?
An act of helping or benefiting; an instance of beneficial or friendly action; a useful office?
Waiting at table, supply of food; hence, supply of commodities, etc?
Provision (of labour, material appliances, etc.) for the carrying out of some work for which there is a constant public demand?

(with thanks to the OED)

What roles in this context would be classified as ‘college servants’?
Bedder; porter; gyp; butler; waiter; clerk; librarian?

Who is ‘serving’ whom?
Individuals serving individuals?
Individuals serving institutions?
Institutions serving society?
Society serving institutions?
Institutions serving individuals?
Individuals serving individuals?

What is the impact of the changing undergraduate population during the twentieth century?
The demographic and size of the population changed dramatically between 1900 and 2000.

What is the impact of changes in the role of colleges and universities in society during the twentieth century?
A complex and weathered terrain, the sector saw sweeping changes during this period.

A family in service

Like many who were raised in Cambridge, members of my family were ‘in college service’.

My Nanna, Ethel Lily Driver (1914-2006), lived in Christchurch Street and was a ‘bedder’ at Jesus College. Her mother, Lily Ethel Parsons (1895-1952) who lived in Ross Street, is listed on the 1939 Register as a ‘college help’.

My great-grandmother, Henrietta Saunders (1877-1971) who lived in the old dairy in Gold Street, was a ‘bedder’ at Queens College. Her husband, George Saunders (1873-1965) was a ‘general labourer’ who, as the story goes, once stood back to admire his own work on the roof of the Senate House.

Thankfully, he survived the fall.

Two small dogs, an exotic caged bird and wandering hands

The radio silence over recent months is mainly due to time spent on project managing the 2017 Cambridge History Festival on behalf of the Museum of Cambridge. Considering the vital role that the Museum played in my plea for Heffers stories, it seemed most fitting to work with the trustees, staff and volunteers on this event.

And it was a pleasure. I particularly love the fact that the festival is a community-led initiative. Caroline Biggs, the Creative Director, like so many of us, is passionate about local history. She’s currently researching the story of Daisy Hopkins, arrested in 1891 for ‘walking with a member of the University’. Caroline writes her own blog on Real Cambridge.

Immediately after the festival, I delivered a talk at University College London on the topic of university and campus bookshops. I also started work on editing the next Gottahavebooks publication, ‘The Singer’s Tale’ by jazz singer, Carol Grimes; an autobiography that is refreshingly free from affectation, infused with raw honesty and emotion. Out later this year, it will appeal to many, no doubt.

Now I’m easing back into my own research and writing, catching up with local history conversations. As I do so, here is lesson number three from doing an illustrated social history of Heffers of Cambridge. It is a brief reflection on the practicalities and pitfalls of collecting and recording stories, with extracts from ‘This book is about Heffers’.

The first lesson, ‘Possession is a delicate issue’ tackled the tricky issue of having a personal connection with the topic of the research, and what to do if you find yourself being told what to write!

The second, ‘Connecting up and creating a conversation’, set out the various networks and places that enabled me to reach many people who were willing to share their memories of the firm. I also refer to some of the sources for printed and digital materials. Links to all the networks and sources are provided.

Lesson 3: two small dogs, an exotic caged bird and wandering hands

Visits & gatherings                                                                                                                                         It’s surprising how trusting people can be when it comes to arranging interviews, especially in their own homes. Though perhaps I’m also trusting, as I usually (but not always) go alone. If you’re planning to audio record or film the encounter, do let your host know beforehand. I always declare that the recording saves me having to take notes, and confirm that I will not share it with any third-party. I also have a release form which I ask people to sign. At the end of the Heffers research I had over fifty hours of audio recordings!

Make sure you have enough battery charge in your audio recorder. If you run out and don’t have spare batteries, remember the recording facility on your mobile phone, which can be a great back-up. This happened when I visited author, Pippa Goodhart, who had worked at Heffers from 1974 to 1986. On reading the completed book in November 2016, Pippa kindly told me,

‘You’ve achieved a wonderful balance between a thorough factual account and a very human, often heart-warming and amusing account, and I think you’ve absolutely nailed the character of the Heffers firm… how it was/is made-up of so many characters.’

This is exactly what I had hoped to do by blending stories from living memory and the desk research. I’m thrilled with Pippa’s feedback.

Also, when setting out on a visit, make sure you get all the letters and numbers in the right order when entering them into the SatNav. On one excursion I found myself heading towards Norfolk instead of Suffolk. Not a disaster maybe for one who once lived in North Norfolk and still craves the seaside, but embarrassing nevertheless. The detour meant I was late for my appointment.

The setting of the encounter can drastically affect the quality of the recording. The more challenging, from a recording perspective, included a gathering of several ladies in someone’s lounge, a one-to-one in the corridor of a bustling academic building, and a three-way encounter in someone’s home interspersed with contributions from two small dogs, and an exotic caged bird.

Many meetings involved tea, coffee, sausage rolls, cake and chocolate biscuits, as well as great stories. Much to my delight. It is no wonder that I have walk five miles a day.

The ladies mentioned above had worked as invoice girls in the top office at the Petty Cury bookshop in the 1950s and ’60s.

The invoice girls in the top office at the Petty Cury Bookshop

Some of their memories relate to the 1960 publication of Lady Chatterley’s Lover by DH Lawrence. I like this one:

‘The girls had been told they were not to concern themselves with the content of the book. This may have been irresistible for some but they recall that they were more intrigued by books on forensic medicine with their graphic illustrations – occasionally giving themselves nightmares.’

Whilst I usually prepare some notes in advance of what topics I’d like to cover, I prefer the exchange to be more of an open conversation than a structured interview. See what comes up. What then emerges is arguably, more authentic. Sometimes a really significant memory may be shared after you’ve switched off the recorder and when you’re about to leave. If that happens, write it down the moment you get in the car. You can always go back to the person another time to check out the detail.

A particularly memorable visit, kindly arranged by retired bookseller, Clive Cornell, was to the home of his former colleague, Frank Collieson who at the time was fast approaching his ninetieth birthday. At the end of a most captivating afternoon with the two gentlemen, I went to shake Frank’s hand, and he gave me a big hug. As I walked back to my car I found myself in tears. I was most saddened to hear of Franks passing a few weeks later but pleased to learn that he did make that special birthday. I do treasure the meetings, however brief, and fondly recall Frank reminiscing about Heffers as he alternated between glasses of Bushmills whiskey and cups of tea. Much of Frank’s voice is in the book, not only from that afternoon but from a 1985 BBC Radio interview, his writings, and the extraordinary publicity materials he produced for the firm over many years. (The only time I ever broke my rule about sharing a recorded conversation with a third party was when I sent the recording of that afternoon to Frank’s daughters, after he had passed away. Jenny had been present at Frank’s house anyway, and had joined in the conversation.) Earlier this month I received a wonderful letter from a reader in Ireland who had known Frank, thanking me for putting his contribution into print.

Memory cafe
I describe the memory cafe at the Museum of Cambridge in a previous post. The event was a pivotal moment, providing a tangible sense of place for the project.

Photographs
As we all know, photographs can be a great tool for triggering memories.

Audrey (rear left) sorting through fire-damaged books.

This image, from a news report on the 1946 fire at Petty Cury, took Audrey and Peter Coleman back to the day they first met. Audrey was working in accounts for Miss King at the time and Peter, who worked for the Electricity Board, attended to the repairs. Audrey says,

“We didn’t know anything ’til we got to work and there’d been this awful fire. Miss King said we’d better first go back for a little while because the Police and everyone were there. We went to her mother’s house in Clarendon Street and then we came back and had to help clear up. All of us put turbans on our heads. There was all the smoke and an awful lot of damage. We had tarpaulins up and we had our national cash machines transferred to the basement. All the books were charred. It was horrible.”

Not all the damaged books were successfully removed, however. Over a decade later, Clive Cornell observed charred books on the shelves when he started work at Petty Cury as a shop assistant in 1958, and Frank Collieson saw the scorch marks still there in 1962.

Telephone calls
If you’re collecting someone’s memories via a telephone call, do tell them if you want to record the conversation. I used the loud speaker facility on my mobile phone and recorded the conversation on my digital recorder. Not ideal but adequate.

Books, written accounts and emails
Robert Webb tracked down Sue Bradley’s fascinating 2008 oral history of the book trade via the British Library and I bought the last copy in stock. The book included accounts by Nicholas Heffer and bookseller Frank Stoakley, who served over sixty years with the firm and worked with my great-grandfather. Online you can find summaries of the transcripts. I didn’t have the time or resources to visit the Library and listen to the recordings, but the topics listed in the summaries were nevertheless very useful.

I had written accounts from several former Heffers staff, and from customers. For example, Shelley Lockwood, a Cambridge alumnus and oral historian who now works for the David Parr House project in Gwydir Street, kindly wrote about her experience of Heffers as a student, setting up an account and using her Heffer diary. And Mark Jones, a former Heffers employee who now lives in Scotland, wrote his own memories of working for Heffers Sound. Here is one of his stories from the book,

‘One year, on the last Saturday before Christmas, whilst putting a refund through for a Russian student, Mark accidentally swiped her debit card before first entering the amount to be refunded. Automatically, the till instantly refunded the first four digits of her card number. On the busiest and most profitable day of the entire year, Mark had given away £4,567. His manager was very understanding and the money was returned after a week or so (the student had to ask her bank to refund the refund). The cash register was reprogrammed to prevent a similar error from ever happening again.’

Communicating by letter
Don’t forget that some people still prefer to communicate by letter. for whatever reason. I found former Heffers director, Norman Biggs, via Bunty Heffer who kindly gave me his address. I wrote to Mr Biggs and subsequently arranged our three visits by letter. He had been in charge of Heffers Stationery and the Sidney Street premises for many years, and his stories were most illuminating. He recalled, for example, some of the characters from Cambridge academia,

‘One of the Proctors used to come into the Sidney Street shop early morning, soon after nine o’clock. He hadn’t combed his hair, he clearly hadn’t shaved and his pyjamas were sticking out from the bottom of his corduroy trousers. Another time, an academic customer ended up running out of Sidney Street screaming because they could not find a particular type of stationery file that fitted his exact requirements from the hundreds of options available.’

Mr Biggs also kindly loaned me a very grand portfolio, presented to him by Heffers on his retirement.

Social media
Social media has an important role to play, not just in reaching people but in gathering memories, no matter how fleeting. Remember, it’s a continuous feed on both Facebook and Twitter. People will react to an image or quotation. You will get more responses to something specific than to a general plea for stories. Publish your posts at different times of the day and always engage with the responses. It helps if you have a personal connection with the topic and if you share your own memories. Through the dialogue you will no doubt find people who are willing to talk further.

Diplomacy at all times
When collecting stories from living memory, you are very likely to hear anecdotes about people who are still alive. If someone is indiscreet or insensitive, don’t react. Move on to another topic.

Be aware, when writing up, that different people will recall the same incident in differently. It’s a good idea to cross-reference stories and double-check with all sources. Often, just a slight tweak can help to avoid any potential embarrassment or consternation.

A challenging topic in this case was the tricky issue of ‘wandering hands’. As I state in the book,

‘like many organisations certainly at the time [the 1960s], some male colleagues had what was then termed ‘wandering hands’, giving the phrase ‘hands on’ a somewhat different and unpleasant meaning, particularly for the ladies. It would not be appropriate to deny that this occurred, as so many have mentioned it when interviewed for this book, but it would also be inappropriate to name the alleged culprits, who are now long gone. Needless to say, for some ladies, taking dictation could be a hazardous chore, when they were trapped between the wall and their manager. For others, there were certain amenities best avoided, so not to give a gentleman colleague an opportunity to get too close. John Welch [General Manager] was made aware of certain issues on his arrival in 1964 and his response, not untypical of the time, was, “we all have our little idiosyncrasies”.’

And In a previous post I wrote about the challenges of having a personal connection with the topic. I share my thoughts on this blog with the aim of hearing what others think about a range of different topics, and this has been difficult one.

As I said in the previous post, the memories of Heffers are uncomplicated but the family association with the firm did cause a moment of anxiety. That moment came when a member of my family (who had not worked for Heffers) demanded that they be included in the book. As I mentioned in the post, I was told in no uncertain terms that Heffers is “our” family firm. It was because of this they felt they had a right to be included.

This not only created a rather delicate situation, it was deeply upsetting. It was not a matter of disagreeing with their opinion but of balancing that opinion alongside those held by others. Particularly those who had had a more direct involvement with the firm – who were inside that world. This is why, in the book, I acknowledged the claim about it being “our” family firm, whilst at the same time declaring that no doubt Heffers had engendered a similar sense of loyalty in many Cambridge families. I didn’t want to upset other families whose members had given many years of service to the firm, as well as my own. The story of Heffers belongs to everyone and no one. It doesn’t belong to the Heffer family or to any one family, and certainly not to mine.

Everyone’s experience is different and there is a need for diplomacy and sensitivity when collecting and sharing living memories. There were many things that came up in the interviews that I chose not to write about, for the sake of people’s feelings, and I took great care with what I did write.

At the end of the day, it’s a collection of different viewpoints. That’s what history is.

A surprise move for Bryan

One of three fictional vignettes contained in my doctoral thesis,

‘The academy and community: seeking authentic voices inside higher education’,

The full thesis can be accessed via this link –

https://ueaeprints.uea.ac.uk/id/eprint/58557

Bryan needed the paper that he’d left in his office at Greystone. He took one more look through his briefcase, despite knowing full well that the paper was still on his desk. He could visualize exactly where he had left it, next to the bright yellow desk tidy his colleague, Wendy, had given him for Christmas. Downloading the paper online was pointless – what Bryan really needed were the crucial, yet elusive, notes he had scribbled on a hard copy the day before his departure. He had been away for almost a month now, and was preparing for his third consecutive international keynote. It was no good.  Barbara, his wife and veteran Greystone researcher, would just have to go in and retrieve it.

Following his call, Barbara made her way to the Social Science building. Standing in the corridor, she felt light headed and wheezy.   She couldn’t decide what was making her feel sick. Perhaps it was the fumes from the emulsion. The breezeblock walls, it seemed, had been liberated from their bleak façade; a façade keenly unobserved by Barbara day in and day out for almost four decades, until now. How white they looked. How bright and clean. Equally, it could be the glue from the newly fitted plush blue carpet showered in tiny gold crest motifs. Soft underfoot and very unlike the brown rush matting that always so neatly soaked up the drips from spent umbrellas on rainy days.

Barbara planned to be quickly in and out but there seemed to be problem with the lock. As she stood there trying not to think about being sick, she tried the key again and then fumbled around in her bag, feeling flustered. She couldn’t believe it wasn’t the right key yet felt compelled to look for another. ‘Damn’, she said to herself, out loud. ‘He really has given me the wrong one’. She put her bag down and phoned Bryan. She’d no idea what time of day it might be at his end.

‘You do have the right key, don’t you?’ asked Bryan.

‘Yes,’ snapped Barbara

‘The one with the blue tab from my spare set’

‘Yes. It doesn’t work,’ said Barbara

‘Have you tried wriggling it?’

‘Yes, of course I’ve tried wriggling it.’

‘You need to push harder. It sticks sometimes.’

‘Bryan, I know how to open a door. The key doesn’t fit.’

‘Well, that’s ridiculous. How are we going to get the bloody paper? I can hardly come back from Brazil.  Wait! Wendy will have a key.  She’s always got spares.’

Hanging up, Barbara shuffled down the corridor, heading for Wendy’s office.  She turned the corner and stopped.  Her progress was halted by a clear glass wall painted with three towering white letters which she read out loud, ‘HUB.’

Inside there was a sign hanging from the ceiling, which read: ‘Learning & Teaching Hub: the key to your success.’

Walking through a roped off section which reminded her of the post office but without the queue – there was no-one else around – she reached a pristine counter, behind which sat a smart young girl who welcomed Barbara with a big smile,

‘Hi, how can I help you?’

‘I need to access Bryans’ office and he’s given me the wrong key. There’s a master key. Could I borrow it?’

The girl looked puzzled.  ‘No office here.  You can see we’re open plan… whose office?’

Barbara glanced back out into the corridor. ‘Out there… second door on the right?’

The girl shook her head.

‘Where’s Wendy?  She’ll know what I’m talking about,’ said Barbara

‘Sorry, there’s no one called Wendy working here.’

‘But I really need to get into Bryan’s office.’

Perplexed, the girl called a colleague over and asked her if she knew the whereabouts of a Wendy and also, an office belonging to someone called Bryan.

‘Ah yes,’ said the second woman. ‘Do you mean that rather quaint elderly gentleman who used to pop in and chat with Wendy before she left?   He did have an office here but that was cleared out a couple of weeks ago.  It’s now the Hub storeroom.  There were some old papers but I think they were put in one of the PGR cupboards.’

Barbara, feeling even more flustered and not quite knowing how to react, just wanted to get the paper and leave.

‘Is the PGR room still there?’  She was beginning to wonder.

‘Yes, of course.’

Barbara made her way out of the Hub, beyond what had been Bryan’s office, and stood outside the PGR room.  To her frustration, she didn’t have the combination for the keypad.

Back at the Hub she was told that as she wasn’t a postgraduate researcher, she couldn’t have the number.  Being the partner of an internationally renowned professor who supervises postgraduate researchers didn’t cut any ice.

No status.  No access.  No office.  No paper.

Learning & Teaching Hub 

Were you ever subjected to a surprise move?

We are not just ranked in the top; we are in the top 20 ranking

‘We are not just ranked in the top; we are in the top 20 ranking’

In writing my PhD thesis on the topic of the idea and experience of academic community, I followed Andrew Sparkes’ less traditional approach and produced three fictional vignettes, aimed a revealing elements of academic life within a fictional setting. All three pieces illustrate the institutional culture of contemporary higher education, or as observed, it’s brutality and crassness.  They also illustrate the day-to-day lives of the research participants. Bryan (an emeritus professor) is subject to a surprise move as, in his absence, his office (and his status) is eradicated; Jonathon (an academic leader) introduces a new member of staff to a different way of meeting the team, and the Vice-Chancellor gives an address that is steeped in the language of excellence that pervades the institutional discourse, a language from which there is no escape.

The Vice-Chancellor’s address, given below, is made up from phrases selected from the official corporate narrative of the University of Greystone, the site of the research. The confidence of the institutional discourse is emblematic of the grand narrative that tends to be a strong feature of universities today.

Greystone itself is included as a player in the research, with an articulated position in relation to idea of community. The institution is given a voice by the selection and presentation of corporate documents, including a number of corporate plans. Thirty-one letters from the Vice-Chancellor to all university staff were also analysed. Written in the first person, the letters reveal something about the character of the Vice-Chancellor as a person, through the way in which he chooses to convey his message, his observations and the language he uses. Through them he appears to be speaking directly to the staff and is creating an impression of sharing an almost intimate perspective on what is happening. The (not so) fictional address below, however, is less intimate and evokes what Readings described as the ‘University of Excellence’.

The Vice-Chancellor of Greystone gives an address.

‘Let me state at the outset that it is our leadership that is at the forefront of an outstanding reputation. The major contributions we shall make will undoubtedly be our greatest impact. Our particular strength is that we are well equipped for the pursuit of excellence. We are agenda setting internationally, avowedly ambitious and world-leading due to exceptional strengths that make us world-class. Being among the best with our high-quality, high-achieving and highest standards, which are undeniably of the highest quality and thereby market-leading at a high-level. This high-class and high-impact status must be the highest possible. Our highest ambitions, driven by the highest calibre leadership, enable the highest achievements and therefore the highest possible global influence. Inevitably this highest possible performance from our high performing team ensures a high academic engagement. From such a high base we can gain an edge. Our standards will be ratcheted up, supported by a long and proud history with its international distinction making us excellent in our excellence. This excellent achievement, regarded by all as an exemplar of good practice, is not just exemplary but is regarded as internationally excellent. Being internationally recognised, and being internationally aware, our international significance ensures us the strongest international position. Such international recognition of our extraordinary potential keeps us firmly in the top, in the top flight and on the top tier. And we are not just ranked in the top; we are in the top 20 ranking. Recognised as globally strong, the University excels and we can contribute equally with the best universities in the world. And this enviable reputation delivers an exceptional education, and with excellent research our excellent achievement is second to none. Building on the successes, which put us well within the world top 100, our intellectual power and influence obliges us to play a leading role. Our consistent top-20 ranking is an outstanding contribution, which is ranked in the top quartile. Being successful, inevitably there is public good flowing from what we do. This public good ensures a strong culture and our pioneering work in this area is a powerful combination, and a powerful platform. We are, simply, inspiring and innovative.’

What phrases would you suggest to make this excellent address more excellent?

 

Heffers & E.M. Forster, libraries, books & a Del Boy moment

Heffers & E.M. Forster, libraries, books & a Del Boy moment

As I eagerly anticipate a period of desk research at the Cambridgeshire Collection in the Central Library next week, I recall the times I’ve used libraries in various locations over the years, for a myriad of reasons.

My current project is a social history of the long established Cambridge Heffers Booksellers, Stationers and Printers, to be published this autumn. I’m particularly excited about this due to the family association with the firm, which began with my great-grandfather’s employment as a boy at the end of the nineteenth century.

‘One lad was anything but a bright specimen – practically uneducated and from a miserable home.’ William Heffer helped the lad, ‘by insisting that he should write in a copy book and work out simple sums each night, bringing the results to his employer the next morning. The boy profited by this strange tuition, so much so that he eventually became head assistant in the science department at Petty Cury – no mean achievement.’ (a 1952 biography of William Heffer 1843-1928, by Sidney Heffer, presented to Heffer’s staff, ‘With the Author’s Compliments’)

The ‘boy’ was my great-grandfather, seen here sitting at his desk.

Frederick Anstee sitting at his desk, Heffers
Frederick Anstee sitting at his desk, Heffers

I’m also thoroughly enjoying the research conversations with former employees, customers, authors and academics about their own memories of the firm. I must admit it’s a labour of love.

Do you have a Heffers story you’d be willing to share? If so, please do drop me a line via [email protected] or see the project background on the website –

http://gottahavebooks.co.uk/heffers/

One service Heffers provided was the valuation of libraries for probate. Heffers also bought libraries to sell through their second-hand and antiquarian department. A family friend, Eve Stafford, who worked for Heffers, recalled the time when the firm valued E.M. Forster’s library after his death in 1970. Not long after, Eve left Heffers to work for King’s, Forster’s college and home for many years.

EM Forster in his College sitting room (taken by Edward Leigh, 1968)
EM Forster in his College sitting room (taken by Edward Leigh, 1968)

In my 2014 blog post, ‘Choosing books, living life’, I wrote about the Saturday morning library routine and how I treasured the time with my children at the library.

https://jebounford.net/choosing-books-living-life/

Of course, libraries are not just about choosing books, as that post suggests. There are times when the nearest library is THE place to go for other reasons. Nowhere else will do.

Where did I find refuge during a harrowing six months, when separated from John (my first husband) but still having to live under the same roof?

The library.

Where did I find shelter from the charade of the campus corporate ritual when working as a middle manager in higher education?

The library.

Where did I go when on sick leave, to get out of the house and to aid my recovery from a minor operation,  a recovery that took much longer than I had anticipated?

The library.

Where did I seek curiosities and writings juxtaposed on shelves in ways that I would never have found through searching the electronic bibliographic databases?

The library.

(In my blog on ’15 lessons from doing doctoral research’ I emphasise the benefits of walking around the university library –

https://jebounford.net/15-lessons-from-doing-doctoral-research/)

Where did I hide from those higher education Alan Sugar wannabes, the chequered suited troopers of Enterprise who loudly proclaimed that profit is king?

The library.

Where did I find solace for a day as I regained my composure after an absurd contretemps with Trevor?

The library.

Neil Gaiman said libraries are about freedom, ‘Freedom to read, freedom of ideas, freedom of communication. They are about education (which is not a process that finishes the day we leave school or university), about entertainment, about making safe spaces, and about access to information.’

http://www.theguardian.com/books/2013/oct/15/neil-gaiman-future-libraries-reading-daydreaming

The quiet reading room, my favourite room at UEA's Library, has no books.
A reflective image of the quiet reading room in the library at UEA. My favourite room, which incidentally displays no books.

For me, the appeal of the library most definitely has an affective dimension; an emotional attachment that doesn’t exist for some of the other places I may have retreated to in troubled times such as cafés, hotel lobbies, sports centres, galleries and museums. I guess museums come the closest. Museum artefacts, like books, bring different worlds and perspectives to bear on the problem I’m grappling with. Like the books, I don’t have to examine them intently to seek the answers. I just know they’re there, giving the long view informed by lives that have been lived over tens, hundreds, thousands of years. They remind me that I’m not the first to face this problem (whatever it is), nor will I be the last.

Perhaps that’s why I’ve been an inveterate reader and keeper of biographies and memoires. I feel the presence of the lives I’ve observed through other people’s interpretations; people such as Iris Murdoch, D.H. Lawrence, Frida Kahlo, Tony Judt, Jennie Lee, Ada Lovelace, Lorna Sage, Zelda Fitzgerald, John Lennon, Augustus John, Vincent Van Gogh, Bernard Shaw, The Brontes, Elizabeth I, Thomas Hardy, Karl Marx, Elizabeth of York, Ottoline Morrell and Virginia Woolf. I sometimes look at the volumes and reflect on the years lived though it’s not always a conscious thing.  Similarly, living in our five hundred year old home, I feel reassured that many others have lived here, and have faced and overcome their own challenges, whatever they may have been.

In ‘The Comfort of Things’, Daniel Miller says relationships ‘flow constantly’ between persons and things. His extraordinarily moving portrait of thirty households in a street in modern London, focusing on our relationship with material things, reveals the centrality of stuff in our lives and what it means for our relationships with people (Miller, 2008). Like my Great Aunt Winifred Anstee (another family member who worked at Heffers) I’m very attached to my books. Hunter Davies said we are a people divided between those who accumulate and those who chuck out. Like Aunty Win, I’m in the former camp. As a child I loved to browse through her overflowing bookcase. I later learned that she had purchased the bookcase for 5 shillings from Heffers when they made the move from Petty Cury to Trinity Street in 1970, and I’m pleased to say that it is still in the family.

I did have a spell working in a library, though it wasn’t in the role I had dreamed of as a teenager. A history fanatic at fourteen, besides wanting to meet Mary Queen of Scots, I wanted to be an archivist. Instead, I worked as the Senior Housing Adviser at Norwich Advice Services in the ‘90s when it was located in the old Norwich subscription library on Guildhall Hill. I recall two memorable days; first, when I heard the news that Margaret Thatcher had resigned in November 1990, and second, when I became trapped in an interview room by a highly disturbed client for two uncomfortable and alarming hours. The building is now a restaurant.

The most significant event in the history of libraries in Norwich (and perhaps in the UK) was when the central library burned down on 1st August 1994. My (first marriage) wedding anniversary, as it happens. I recall watching the news with horror and fully understanding Councillor Brenda Ferris’ distress as she stood in front of the smouldering pile of bricks and pages – a very real Farenheit 451.

Farenheit 451
An installation in the library at the University of Staffordshire, 2015

I recently visited a friend who gave her address as, ‘The Old Library’. I was delighted to find a stunning and stylish home, still full of books and a most fitting abode for an inspirational, intelligent and incredibly well read woman, writing up her National Trust funded PhD on the history of adult education at Attingham Hall in Shropshire. My own library at home (not the genuine article like Sharon’s), expanded significantly in 2012 when Trevor and I joyfully conjoined our lives, along with our not insignificant book collections. Is there such a thing as a marriage of libraries? Our small publishing venture, Gottahavebooks is certainly an expression of our shared love of books and of social history. And now my pile of postdoc reading material is getting out of hand as I buy and borrow publications that I had wanted to read for years but dared not for fear of neglecting the doctoral thesis.

We can’t all afford to buy the books we read, and we may not want to anyway. Joining a library gives us access to books and so much more. Being a member of a library also entails certain responsibilities. If you don’t follow the rules there are sanctions. Trevor says it’s about having a sense of order and discipline. He says whilst you don’t have to be a member to use the facilities, one should, for example, be quiet. I do get that. However, my children enjoyed the ‘Dick and Dom in ad Bungalow show’ in the mid-2000s, which featured a game called ‘Bogies’. Celebrities took part and I recall Carol Vorderman shouting out ‘bogies!’ possibly in Cambridge University Library (though I may be wrong). It broke the rules and it was funny.

I’ve had my own entertaining library moments.  More embarrassing than funny at the time, my backpack was once so overloaded with library books that I fell backwards whilst making polite conversation with one of my college lecturers outside the library at Norwich City College. I went down gracefully, landing on my back, feeling grateful that the books cushioned my fall. The incident, which now makes me smile, reminds me of Del Boy’s famous fall.

Do you have any embarrassing library moments?

 

 

 

Confident, not corporate: the way to a ‘no corrections’ PhD

Confident, not corporate: the way to a ‘no corrections’ PhD

We’ve all had that recurring fantasy, the one where the examiners pronounce that we have passed the viva with ‘no corrections’. In my case, I was convinced that it would remain just that, pure fantasy. Then, on 27th November 2015, it became a reality. I had passed with ‘no corrections’.

I couldn’t believe it and my examiners said, ‘what did you expect?’  A few days later I received their formal report which stated,

‘The thesis was very impressive and was well-defended. Both theory and methodology were well-developed and clearly explained and justified’

It wasn’t a dream.  I thought my responses during the viva could have been more specific. Also, I was rather taken aback with the first question which was, ‘what motivated you to do the PhD?’ I had rehearsed the presentation of a summary of my thesis but not an account of why I did it. On reflection it seems an obvious question to ask, as I hadn’t gone the normal route. I started the PhD in my forties whilst working full-time and it was not funded. I had, however, lived with it for so long that I’m still, even now, adjusting to the idea of living without it.

In a previous blog post on, ’15 lessons from doing doctoral research’, I reflected on some aspects of the doctoral experience. The final stage of my doctoral journey involved preparing for the viva, and this is what I did.

I read, and re-read the thesis.

I marked up the typos (n14). (I had decided not to ask Trevor, my husband, to proof read before the submission because he was under a great deal of pressure at the time with two major commissions. I did make an enquiry with a professional proof reading service and received a response stating that ‘proof reading is not a ‘cheap’ exercise when undertaken properly, and it is important to ascertain that your budget is in line with likely costs.’ Whilst appreciating the point, I decided to go it alone).

I wrote forty pages of notes on the following:

  • The conclusions of my research and how my findings fit in with or contradict the rest of the literature in the field
  • A sketch of the thesis, a summary of the eight chapters and eight appendices.
  • What my work tells us that we did not know before, and implications for the future development of the field
  • How the topic was framed, my reasons for using reflexive sociology and my specific take on my chosen theoretical framework
  • The practical and ethical difficulties encountered in conducting the research
  • Concerns about representativeness and how the data may or may not appropriately relate to the theoretical concepts and measure what is actually going on
  • The additional techniques and data I would like to have used and why I didn’t use them

Making such extensive notes was like revising for a major examination. The fact that I was revising my own work, words I had so diligently crafted, didn’t stop the fear of having my mind go blank. How on earth am I going to remember it all in the final interrogation?   If I took all my notes and my annotated thesis into the viva, perhaps they would act as a reminder. (Yes, I did take them in. I laid them out neatly on the table in front of me. I pointed to the notes a few times and opened the thesis once).

I had two mock vivas, the first with a brave and kind colleague from Cambridge, and the second with both supervisors. I hadn’t prepared sufficiently for the first and it (inevitably) ended in tears; I was annoyed with myself more than anything. The second was fine and gave me some useful pointers that I hadn’t previously considered such as reconciling the difference between a constructivist and structural reading, the longitudinal dimension of the research encounter, and why it is not a case study but still makes sense in an institutional context.

I wrote and practiced a short presentation under the heading of, ‘Please provide a summary of your thesis, describe its rationale and what you consider to be its main aims, key findings and contributions to knowledge’. I tested this out on colleagues at a research meeting where I handed out copies of my research poster and an explanation of the ‘Infinity Model of Academic Community’. They responded with constructive questions and I felt encouraged.

I wrote a blog post on ‘defining original contribution to knowledge’, which helped me think through the ‘value added’ aspects of my own work.

I researched papers written by my examiners and looked for similarities in their arguments to mine.   Gewirtz had declared that collectively, as sociologists, we need to be more ethically reflexive (Gewirtz & Cribb 2006) and Stronach, on professionalism, had emphasised the need for a theory of tension; tension between ‘economies of performance’ and ‘ecologies of practice’ (Stronach et al 2002 – online 2010). Stronach et al had called for a ‘more fissiparous employment that will keep tensions in movement’; their metaphor for professionalism (‘pulse’ rather than ‘push’) chimed with something one of my supervisors had said about envisaging my Infinity Model of Academic Community as pulsating.

I looked up recent publications on my topic. (I used to eagerly trawl the SRHE Research Into Higher Education Abstracts as a way of catching up on the latest literature. However, as I prepared for my final submission, I found that I couldn’t open the June edition for fear of finding something that would somehow crush the whole argument of my thesis. When I did finally look, I found a particularly interesting paper on ‘sense of community’ in academic communities of practice. It seemed fortuitous more than anything).

I booked a short holiday in Suffolk with Trevor, who accompanied me to UEA on the day of the viva and spent a happy hour or so at the Sainsbury Centre’s Alphonse Mucha exhibition as I underwent the examination.

At the School, when I came out to await the final verdict, a kind colleague handed me a slice of cake, declaring it was just what I needed. Within two minutes I had been called back in and I had to leave the cake outside. After congratulations and hugs from the panel members, I rushed over to find Trevor, as I wanted him to be the first to hear the news. I then phoned my children and my parents. Afterwards Trevor and I drove to Suffolk and spent an enjoyable but tiring three days visiting more galleries and museums, (not so) gently floating back down to earth.

Finally, in wanting to appear (and feel) more confident than corporate, I chose to wear my red patent leather DMs with a gorgeous mini-skirt my daughter, Phoebe, found for me in Top Shop.

Blue hair, green jacket, multi-coloured skirt and red boots.

What did you, or what will you… wear to YOUR VIVA?

Confident, not corporate
Confident, not corporate

References:

Gewirtz, S, & Cribb, A 2006, ‘What to do about values in social research: The case for ethical reflexivity in the sociology of education’, British Journal Of Sociology Of Education, 27, 2, pp. 141-155

Ian Stronach , Brian Corbin , Olwen McNamara , Sheila Stark & Tony Warne (2002) Towards an uncertain politics of professionalism: teacher and nurse identities in flux, Journal of Education Policy, 17:1, 109-138